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[kitz]

it has become obvious that Orange are unwilling to re-instate my original speed against my current contract.

I'm sorry to hear that, it seems vastly unfair.  Most decent ISPs have upgraded their customers at no additional costs and dont require the customer to enter into a new contract to get the higher speeds

>> We all know it's technically possible to re-instate my original speed

Yes its a restriction at the ISP end (not the exchange equipment) which will now be cutting your speed back.
I think you may be correct, more and more ISPs tend to be moving towards the packages where you get everything all bundled in, not realising that some of us may not want that :/

[Oranged]

Yesterday, I lodged a complaint with ISPA with all the relevant written references to connection speed made by Orange/Wanadoo since December 2004 when the contract began.

I'm not expecting a miracle though and it's probable that I'll get a MAC code and move to Be/O2.

[kitz]

The only saving grace is that youre not in a contract and are able to move on to another ISP which would give you the higher speeds.

Good luck with the complaint.

[Oranged]

 
Orange this morning :

http://www.speedtest.net/result/324245325.png

  :clap2:
O2 this afternoon :

http://www.speedtest.net/result/324309800.png

All I had to do was to unplug 3 leads from my Belkin and re-plug them into the O2 router.......so why did Orange make it so difficult ?

[mr_chris]

Excellent

Hmm... you'll have to change your username now - O2ed doesn't sound as good though, lol

[kitz]

nice one 

>> you'll have to change your username now - O2ed doesn't sound as good though,

nope it doesnt 

[Oranged]

O2MACH2 perhaps 

[kitz]

// split topic to cause less confusion for me

Old nicks posts are now in this thread. - Orange LLU.