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[Alex Atkin UK]

[meritez]

Second paragraph is not about confirmation, it's about OFCOM Emergency Contact details.
Lots of VoIP Resellers leave your emergency contact address as their business address.

[Alex Atkin UK]

I was referring to:

Please be aware that most VoIP providers are resellers, meaning that there will be a host network behind them hosting your number.  When a reseller is involved it can create difficulties , as the information they have may differ slightly to the information the host network has. This can cause rejections to occur on your request.  It is vital that you speak to your provider if you are unsure of any details regarding your number. Porting may take up to 10 days.

This seems entirely irrelevant to my order as I'm porting the number from my BT landline.

Even more confusing is:

Please note that associated services on the line number, like Broadband, will cease when the port completes.

Which obviously IS related to physical line services.

Its just confusing as they seem to have mixed information referring to VoIP to VoIP ports alongside POTS to VoIP.

[Weaver]

[aesmith]

I think the second paragraph refers to the fact that some providers, not just VoIP providers, don't handle their own inbound services.  To give an example we have some dealings with a company that does lines, calls, data circuits, SIP trunks and hosted telephony.  All billing comes from this company.  However on the inbound side their numbers are routed from Gamma.  So in any port away from them Gamma is the "losing provider" and any port to them Gamma is the gaining provider.