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[raj080288]

hi ive been upgraded to a 10MB broadband service with virgin. my speed on connection is only 36mbps to 48mbps. i think this is slow. am i right? please help me!!!!

[kitz]

What are you using to test your speeds with?

I'm not sure what you mean when you say youre getting 36-38 mbps (or how its possible) with a 10Mbps connection.

Try doing a speedtest here and report back the results.
http://www.thinkbroadband.com/speedtest.html

[roseway]

I've removed the poll which was presumably added to this topic by mistake.

[oldfogy]

For my VM Cable speed test I find this site very accurate also.

http://www.speedtest.net/

I'm still waiting for my upgrade, but then Birmingham is usually the last to be done. (After Liverpool)
Which area are you from?

[mr_chris]

raj - sounds like you're looking at the speed of your (presumably) wireless connection. 36Mbps and 48Mbps are typical 802.11g wireless connection rates.

This is simply reporting the speed your computer is connecting to the router at. Nothing to do with the actual Internet service. Many people get confused by this, and I can see why.

Virgin's 10Mbps service speed is slower than your internal wireless speed, so that's ok

Like kitz and OF said... try the online speedtest which will tell you how fast the connection is.