Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Amazon Problem.  (Read 221 times)

Peter

  • Reg Member
  • ***
  • Posts: 427
  • My Country needed me????
Amazon Problem.
« on: May 12, 2022, 04:53:11 PM »

Hi,
I've been trying to make a purchase on Amazon UK today and getting a 'Card needs verification message, (on a  valid debit card and a valid credit card. call your bank, bank says card fine, and I used it twice for a cash withdrawal then for a supermarket purchase all fine.  I cannot find a way to talk to Amazon as all the tick boxes are just about useless, has anyone any ideas please?

I would use the high street stores if there was one.
Logged

Alex Atkin UK

  • Kitizen
  • ****
  • Posts: 3788
    • Thinkbroadband Quality Monitors
Re: Amazon Problem.
« Reply #1 on: May 12, 2022, 05:10:09 PM »

Logged
INTAKE (ECI) Home Hub 5A (OpenWRT) on Zen, 2xHauwei CPE Pro 2 H122-373 (VOXI 4G,Three 5G) Router: pfSense (i5-7200U) WiFi: Zyxel NWA210AX + Ubiquiti nanoHD (OpenWRT)
My Broadband History & Ping Quality Monitors

Peter

  • Reg Member
  • ***
  • Posts: 427
  • My Country needed me????
Re: Amazon Problem.
« Reply #2 on: May 12, 2022, 08:08:53 PM »

hi Alex, yes I have but just about useless I'm sorry to say non of the tick boxes get to what I want, customer service just connects me to the banking system.
Logged

digbey

  • Member
  • **
  • Posts: 54
Re: Amazon Problem.
« Reply #3 on: May 12, 2022, 09:41:38 PM »

If you haven't seen this already, it might prove helpful.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GVVYMGYFHWPU7MFD
Logged

parkdale

  • Reg Member
  • ***
  • Posts: 520
Re: Amazon Problem.
« Reply #4 on: May 16, 2022, 09:59:06 AM »

This looks like another excuse to have a mobile phone number on your banking details... because without it you get no Card needs verification notification. :-X
Logged
Vodafone FTTC ECI cab 40/10Mb connection / Fritz!box7590