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Amazon Problem.

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Peter:
Hi,
I've been trying to make a purchase on Amazon UK today and getting a 'Card needs verification message, (on a  valid debit card and a valid credit card. call your bank, bank says card fine, and I used it twice for a cash withdrawal then for a supermarket purchase all fine.  I cannot find a way to talk to Amazon as all the tick boxes are just about useless, has anyone any ideas please?

I would use the high street stores if there was one.

Alex Atkin UK:
Have you tried https://www.amazon.co.uk/gp/help/customer/contact-us?ref_=hp_ss_v3_cu_t4

Peter:
hi Alex, yes I have but just about useless I'm sorry to say non of the tick boxes get to what I want, customer service just connects me to the banking system.

digbey:
If you haven't seen this already, it might prove helpful.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GVVYMGYFHWPU7MFD

parkdale:
This looks like another excuse to have a mobile phone number on your banking details... because without it you get no Card needs verification notification. :-X

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