Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: [1] 2

Author Topic: Best Value For Money Voip Provider For Elderly Relative?  (Read 639 times)

AnthonyG

  • Member
  • **
  • Posts: 28
Best Value For Money Voip Provider For Elderly Relative?
« on: March 26, 2022, 10:04:25 AM »

If you were wanting to switch to VOIP for an elderly relative and just wanted a simple no frills low cost provider that also allowed number porting from regular BT landlines who would be the best choice?

From looking I have been leaning towards AA.net. As opposed to sipgate or Yay. But I was just wanting to see if anyone knows of any better. As I am only aware of those three providers? Like I say, it needs to allow number porting from BT.

https://www.aa.net.uk/voice-and-mobile/voip-information/
Logged

burakkucat

  • Global Moderator
  • Senior Kitizen
  • *
  • Posts: 36449
  • Over the Rainbow Bridge
    • The ELRepo Project
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #1 on: March 26, 2022, 04:19:23 PM »

For clarity, I'll ask if your elderly relative just requires a telephony service without any Internet access?
Logged
:cat:  100% Linux and, previously, Unix. Co-founder of the ELRepo Project.

Please consider making a donation to support the running of this site.

AnthonyG

  • Member
  • **
  • Posts: 28
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #2 on: March 26, 2022, 07:45:10 PM »

For clarity, I'll ask if your elderly relative just requires a telephony service without any Internet access?

The internet will be very soon coming from CityFibre FTTP. Who do not offer a telephone service over the old PSTN line so was wanting to replace it entirely with a Grandstream HT802 to connect her phone to and then use an independent low priced VOIP service and port the number across to use entirely by VOIP (porting the number is essential)
Logged

g3uiss

  • Kitizen
  • ****
  • Posts: 1055
  • You never too old to learn but soon I may be
    • Midas Solutions
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #3 on: March 26, 2022, 07:53:56 PM »

Sippgate. Porting fine no rental and calls very cheap. Iím very happy with it.
Logged
Cerebus FTTP 500/70 Draytec 2927 VOXI 4G fallback.

AnthonyG

  • Member
  • **
  • Posts: 28
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #4 on: March 26, 2022, 08:04:52 PM »

Sippgate. Porting fine no rental and calls very cheap. Iím very happy with it.

Thanks for this, but from what I looked into A&A seem cheaper for both the service (9.9p per minute to call a mobile on Sipgate is a lot) and also the number port? Plus also people have said Sipgate is based abroad (out of Germany I believe) so sometimes in the UK the service is not 100% reliable in comparison to Yay and A&A who are based from here in the UK.

I was just wondering if there was anyone lower priced than A&A or if they are the best for low priced reliable service?
Logged

g3uiss

  • Kitizen
  • ****
  • Posts: 1055
  • You never too old to learn but soon I may be
    • Midas Solutions
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #5 on: March 26, 2022, 08:09:22 PM »

Yes Germany but Iíve had no issues. Most of my calls have been les than .01, so not sure where those prices come from. Porting took 5 days and no issues. I know other colleagues who have had the same experience. I canít compare with AA as I have no experience, but I know popular with many users on here.
Logged
Cerebus FTTP 500/70 Draytec 2927 VOXI 4G fallback.

AnthonyG

  • Member
  • **
  • Posts: 28
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #6 on: March 26, 2022, 08:11:43 PM »

I got the numbers from the Sipgate basic pricing page

https://www.sipgatebasic.co.uk/rates

UK Call Rates   Rates
Landline   1.18 p/min*
Mobile   9.90 p/min*
Incoming calls   free of charge

Is there a cheaper way to get it than sipgate basic?
Logged

g3uiss

  • Kitizen
  • ****
  • Posts: 1055
  • You never too old to learn but soon I may be
    • Midas Solutions
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #7 on: March 26, 2022, 08:18:26 PM »

Well that must be correct! Doesnít look that way on my statement  :no:
Logged
Cerebus FTTP 500/70 Draytec 2927 VOXI 4G fallback.

meritez

  • Kitizen
  • ****
  • Posts: 1220
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #8 on: March 26, 2022, 09:44:59 PM »

I'd go with Andrews and Arnold for an elderly relative
Logged

gt94sss2

  • Kitizen
  • ****
  • Posts: 1234
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #9 on: March 26, 2022, 09:51:59 PM »

I don't know how much ISPs are charging over City Fibre but I would be tempted to leave an elderly relative with BT Home Essentials instead and the free priority repair service. (assuming they qualify).

Obviously, depends on the individual!
« Last Edit: March 26, 2022, 09:56:14 PM by gt94sss2 »
Logged

Weaver

  • Senior Kitizen
  • ******
  • Posts: 11060
  • Retd s/w dev; A&A; 3x7km ADSL2 lines; Firebrick
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #10 on: March 26, 2022, 11:39:14 PM »

What Meritez said.
Logged

j0hn

  • Kitizen
  • ****
  • Posts: 3894
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #11 on: March 27, 2022, 09:18:45 AM »

Like I say, it needs to allow number porting from BT.

https://www.aa.net.uk/voice-and-mobile/voip-information/

You will certainly be able to port to them, but may not be able to port away as easily.
They don't show this anywhere on their site but in the t&c's sent after you migrate a number to VOIP

Quote
VoIP Services: We have very limited porting agreements in place so it is unlikely you will be able to port any number to another provider of your choice, although you may be able to port it back to the original provider if it is not one of our numbers originally.
Logged
Talktalk FTTP 550/75 - Speedtest - BQM

g3uiss

  • Kitizen
  • ****
  • Posts: 1055
  • You never too old to learn but soon I may be
    • Midas Solutions
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #12 on: March 27, 2022, 01:28:13 PM »

Of course you need to work out how the monthly fee impacts the prices. Low usage in my case slightly higher mobile is better than a fee

No restrictions on porting away if necessary later, as long as new supplier accepts, so your number is pretty safe thatís more important than anything for elderly folk I expect.
Logged
Cerebus FTTP 500/70 Draytec 2927 VOXI 4G fallback.

AnthonyG

  • Member
  • **
  • Posts: 28
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #13 on: March 27, 2022, 02:50:16 PM »

No restrictions on porting away if necessary later, as long as new supplier accepts, so your number is pretty safe thatís more important than anything for elderly folk I expect.

That seems to be a major plus towards Sipgate. I am now leaning towards Sipgate now due to this.

How much did you pay to port your landline number across to Sipgate basic, can I ask please?
Logged

Alex Atkin UK

  • Kitizen
  • ****
  • Posts: 4119
    • Thinkbroadband Quality Monitors
Re: Best Value For Money Voip Provider For Elderly Relative?
« Reply #14 on: March 28, 2022, 08:17:18 AM »

That seems to be a major plus towards Sipgate. I am now leaning towards Sipgate now due to this.

How much did you pay to port your landline number across to Sipgate basic, can I ask please?

I see it the opposite, if you're not paying a monthly fee then you have less security over potentially losing it.  Its why I plan to go AAISP rather than sipgate, as while I've had a few sipgate accounts and they never deleted them even though I didn't use them for years, I'd consider anything I'm not paying a monthly fee for more at risk of deletion than something I am.
Logged
Broadband: Zen Full Fibre 900 + Three 5G Routers: pfSense (Celeron N5105) + CPE Pro 2 H122-373 WiFi: Zyxel NWA210AX
My Broadband History & Ping Quality Monitors
Pages: [1] 2