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[AnthonyG]

If you were wanting to switch to VOIP for an elderly relative and just wanted a simple no frills low cost provider that also allowed number porting from regular BT landlines who would be the best choice?

From looking I have been leaning towards AA.net. As opposed to sipgate or Yay. But I was just wanting to see if anyone knows of any better. As I am only aware of those three providers? Like I say, it needs to allow number porting from BT.

https://www.aa.net.uk/voice-and-mobile/voip-information/

[burakkucat]

For clarity, I'll ask if your elderly relative just requires a telephony service without any Internet access?

[AnthonyG]

For clarity, I'll ask if your elderly relative just requires a telephony service without any Internet access?

The internet will be very soon coming from CityFibre FTTP. Who do not offer a telephone service over the old PSTN line so was wanting to replace it entirely with a Grandstream HT802 to connect her phone to and then use an independent low priced VOIP service and port the number across to use entirely by VOIP (porting the number is essential)

[g3uiss]

[AnthonyG]

[g3uiss]

[AnthonyG]

I got the numbers from the Sipgate basic pricing page

https://www.sipgatebasic.co.uk/rates

UK Call Rates   Rates
Landline   1.18 p/min*
Mobile   9.90 p/min*
Incoming calls   free of charge

Is there a cheaper way to get it than sipgate basic?

[g3uiss]

[meritez]

I'd go with Andrews and Arnold for an elderly relative

[gt94sss2]

I don't know how much ISPs are charging over City Fibre but I would be tempted to leave an elderly relative with BT Home Essentials instead and the free priority repair service. (assuming they qualify).

Obviously, depends on the individual!

[Weaver]

What Meritez said.

[j0hn]

Like I say, it needs to allow number porting from BT.

https://www.aa.net.uk/voice-and-mobile/voip-information/

You will certainly be able to port to them, but may not be able to port away as easily.
They don't show this anywhere on their site but in the t&c's sent after you migrate a number to VOIP

VoIP Services: We have very limited porting agreements in place so it is unlikely you will be able to port any number to another provider of your choice, although you may be able to port it back to the original provider if it is not one of our numbers originally.

[g3uiss]

[AnthonyG]

[Alex Atkin UK]

That seems to be a major plus towards Sipgate. I am now leaning towards Sipgate now due to this.

How much did you pay to port your landline number across to Sipgate basic, can I ask please?

I see it the opposite, if you're not paying a monthly fee then you have less security over potentially losing it.  Its why I plan to go AAISP rather than sipgate, as while I've had a few sipgate accounts and they never deleted them even though I didn't use them for years, I'd consider anything I'm not paying a monthly fee for more at risk of deletion than something I am.