Broadband Related > Known Network Issues + MSO's

Dynadot DNS servers down on Sunday last

(1/1)

Weaver:
Received an email from Dynadot as follows:

--- Quote ---On Sunday evening, our Dynadot name servers were unavailable due to a DDoS attack on our servers. While our on-call engineering teams worked diligently to bring our servers back up as quickly as possible there was a crucial communication protocol that was overlooked by the team. Unfortunately, the downtime was not properly communicated internally which caused the lack of communication with our customers.

Our team is currently working on upgrading our DDoS protection on all of our products and services. We have identified a number of things that we can do better not only technically but also in the way we communicate with you. We will work on having a better line of communication during service disruptions to make sure we keep you in the loop.

We truly apologize for this downtime and our lack of communication and know that we must do better moving forward.

Best Regards,
Todd Han and the Dynadot team
--- End quote ---

Navigation

[0] Message Index