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[burakkucat]

b*cat nods his head in agreement.

[Weaver]

For the first time in a couple of months we see:

     Summary of DSL links’ wellbeing and error counts
     ────────────────────────────────────

* There are 3 modems in total. They are:     #1, #2 and #4
* The active, contactable modems are:        #1, #2 and #4
* The modems successfully queried are:       #1, #2 and #4

  ──────────────────────────────────────────
  ***                                                                         ***
  ***  All is well ! No errors or problems detected.  ✅   ***
  ***                                                                         ***
  ──────────────────────────────────────────

      
                                              ◅ ◅ ◅◊▻ ▻ ▻

[Weaver]

Normality restored.

[burakkucat]

Purrfect. 

[Weaver]

                Status of each modem
              ───────────────────

* There are 3 modems in total. They are:     #1, #2 and #4
* The active, contactable modems are:        #1, #2 and #4
* The modems successfully queried are:       #1, #2 and #4

--
   Link #1  sync rate: downstream:   2.783 Mbps at SNRM 2.9 dB; upstream: 653 kbps at SNRM 5.9 dB
--
   Link #2 sync rate: downstream:   2.854 Mbps at SNRM 3.2 dB; upstream: 525 kbps at SNRM 5.8 dB
--
   Link #4 sync rate: downstream:   2.876 Mbps at SNRM 2.9 dB; upstream: 386 kbps at SNRM 5.9 dB

                                              ◅ ◅ ◅◊▻ ▻ ▻


As discussed in an earlier thread, note how the downstream sync values are 100k - 300kbps less than in the depths of winter, so over 10% speed loss downstream!


OR engineer’s notes:

BT Fault 5-887769895622 Right When Tested; End User Equipment;All BT tests completed ok, diagnostics show no fault condition
Did all the connections, extensions and DSL filters meet the minimum standards ?: Yes
Have you conducted a sync test (modem light on) ?: Yes
Did you complete the Frames module ?: No
Did you complete the Base module ?: Yes
Did you complete the end customer Premises Wiring Module ?: No
Did you complete the end customer Premises Equipment Module ?: No
What was the result of the initial pair quality test ?: Fail
Did you complete the Network module ?: Yes
Have you successfully demonstrated connectivity to the NTE ?: Yes

2022-05-05 18:05:07      Engineer: The engineer has now completed the visit.   BT
2022-05-05 18:01:16   Yesterday 18:01:46   BT Fault 5-887769895622 Right When Tested; End User Equipment;All BT tests completed ok, diagnostics show no fault condition
What did the end customer describe as the primary issue ?: 3762.03-Customer Report: End customer informed us that broadband is not stable / intermittent.
Where did you perform the initial PQT ?: 3743.01-

Initial test results: PQT test performed at NTE back plate.
What was the result ?: 3763.02-The test passed with amber parameters on 2022-05-05T16:15:47.
Have you identified any other issue(s) in the OR network ?: 6357.03-

What was found: The line was noisy.
Where was the fault located ?: 743.01-

Actions to resolve: Fault located in the D side overhead network.
What did you do to fix it ?: 745.21-Resolved by re-terminating drop wire at external block.
Have you given any general advice to EC ?: 6159.07-

Advice given to end customer: Stop changing SNR to 6dB. Line too long for this setting. .
Please specify: 6160.01-
Where did you perform the final PQT ?: 3835.01-

Final test results: Final PQT performed at the NTE back plate.
What was the result ?: 3836.02-The test passed with amber parameters on 2022-05-05T16:20:59.
What was your final test ?: 3417.03-Final FastTest completed.
What was the result ?: 4000.01-The test passed on 05/05/2022 17:55:33.

A few remarks:

• Recent OR engineers have been obsessed with downstream SNRM, whilst having absolutely zero clue about it.
• What is this engineer thinking when he made these notes about 6dB? "Stop changing SNR to 6dB. Line too long for this setting."
• He said no such thing to us, I had done no such thing,
• nor was it at 6dB downstream, it was at 10-11dB with a target of 12dB as a desperation measure.
• The line is usually set to 3dB downstream.

What on earth are the numbers that are sprinkled throughout the report? eg: 3417.03

I asked AA, who said ‘no idea’ and ‘presumably some BT thing’.