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Author Topic: Zen FTTC to BT FTTP Migration  (Read 7319 times)

Alex Atkin UK

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Re: Zen FTTC to BT FTTP Migration
« Reply #30 on: February 22, 2022, 05:20:08 PM »

This is one reason why I kept my phone with BT, as even porting between providers has been known to have issues in the past I wished to avoid.  Of course another reason was BT Basic.

I assume migrating my VDSL to FTTP will be relatively painless as they can't touch the phone line.  Once its all done, I will then port the phone to AAISP VoIP.
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #31 on: March 05, 2022, 04:11:18 PM »

Have finally got a BT/OR confirmed fibre install date of 24/03, slipped from estimated date 21/03 as originally advised on the reinstated order.
Unlike the first order fiasco, by current ISP, Zen, appear to have been updated by BT and have changed their FTTP & phone cease date accordingly.

I still had the hardware, Hub & digital phone (unopened), provided on the first BT order but have constantly been receiving messages to return or be charged, decided it was best to do so as the kit is re-listed for provision on the new order, trying to cancel this and retain the previous hardware was considered to be "confusing" and likely to end up even more so!

Next hurdle is OR exterior survey scheduled for 15/03, could be problematic as the footway CBT chamber outside my front garden wall has no consumer duct exits, my UG POTS is fed from another footway chamber next door, the OR sub-contractors installing the fibre infrastructure should really have installed a Toby box but didn't!
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #32 on: March 15, 2022, 04:00:43 PM »

Despite the external engineering visit still being listed as today but "unconfirmed" on "my BT", a couple of OR contractors turned up this afternoon and installed a toby box beside the CBT footway chamber ducted to the chamber.
Enquired if they dug/ducted under the garden wall, said no, that was OR's activity on the install day.

I have already provided entry to the house ducted under the perimeter path where I wish the ONT to be situated and ethernet cabled from there to the best location for the Hub, can use the PoN option to power the ONT, have already tested this with my "spare" ONT.

So, hopefully the install will proceed on schedule, 24/03 this time. :fingers:
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Vodafone FTTP 200/28, VF THG3000 Hub

burakkucat

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Re: Zen FTTC to BT FTTP Migration
« Reply #33 on: March 15, 2022, 04:56:49 PM »

So, hopefully the install will proceed on schedule, 24/03 this time. :fingers:

Nine days and counting down.  ;)
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #34 on: March 15, 2022, 06:05:08 PM »

Quote
Nine days and counting down.
Yes indeed. :)

Delays I can live with as long as I don't get repetition of the circumstances associated with my first BT order where the install date could not be honoured by OR but the termination of Zen's BB and phone service was going ahead on the original BT "unconfirmed" date!
Don't blame Zen for this, the onus was on BT to ensure continuity of services until migration was completed as per normally accepted practice.

Appears to be better on this order, when my provisional install date of 21/03 slipped to a confirmed install date of 24/03 Zen, who had acknowledged the original migration date, actually responded with confirmation of the new date, the way it should work!
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #35 on: March 25, 2022, 05:06:36 PM »

Final chapter:
Busy day yesterday, no time to post updates.

Full fibre install (FTTP) promised by BT/OR yesterday, morning appointment, many texts, e-mails and phone calls in the previous few days confirming the proposed activity.
As no show by 11:00 am, called the engineers mobile number which had been provided yesterday, he responded and advised he was completing another job and would attend at 1:00 pm which he duly did.
Turned out to be two OR sub-contract lads who attended, advised that with UG fibre installs in this area OR engineers invariably have to call in the "heavies" anyway for path crossing, flag stone removals, digging etc. so makes more sense to send out a 2 man team at the outset.

The sub-contract lads complete 4 UG fibre installs per day and are paid on job completion only, they work around the 4 proposed installs logistically by area rather than appointment slots which tends to make a bit of a farse of the morning/afternoon slot allocation I suppose!
However, they were good lads and did a very neat & tidy job.

Drilled from the recently installed footway Toby box which was right beside the CBT chamber, under the garden wall, usuall shallow track across the front garden to the designated entry point, they were absolutely delighted with the duct I had provided under the concrete path and the conduit through the wall to the double box where the ONT enclosure was mounted, couldn't believe their luck, offered me a permanant job. ;D

Fitted a Nokia ONT, advised their stock of Huawei units was exhausted and Nokia's now standard.
Fitted the ONT enclosure perfectly after removing the 3 small rear spacers as advised in the instructions.
The pre-fitted ethernet cable from the back box worked well causing no obstruction to the fibre run.
Gave up the idea of PoN supply to the ONT as the splitter was a bit too big for the back box, may investigate a small plug top type UPS unit for the ONT as the Hub is already running on my main UPS unit.

With the fibre BB up and running noted that my Zen FTTP service was still active, had left modem & router active.
After about an hour, the FTTC router dropped PPP session.
After about another hour the FTTC modem dropped synch.
The BT supplied digital phone sprang into life some time later having been previously paired with the Hub.
BT confirmed by phone that my LL number transfer had been completed.
Plugged my Gigaset DECT base station into the Hub and all handsets worked perfectly.
Still have a dial tone today on my old hard wired phone, BT line test still works but reports another circuit number (not mine) on same exchange?
Zen informed me by e-mail that the transfer of BB & phone service was complete.
So, good result all around, happy with the outcome.

Apologies for the very long post, hopefully will be of some interest to future FTTP migrants.

   
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burakkucat

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Re: Zen FTTC to BT FTTP Migration
« Reply #36 on: March 25, 2022, 05:32:51 PM »

Thank you for that update. I'm pleased to know that all went well.  :)
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #37 on: March 25, 2022, 05:46:16 PM »

Thanks for the comment, on reflection, my previous post should really come with a health warning, "read at own risk, may cause drowsiness;D
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g3uiss

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Re: Zen FTTC to BT FTTP Migration
« Reply #38 on: March 25, 2022, 06:30:40 PM »

Well done. Feels great doesn’t it :baby:
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #39 on: March 25, 2022, 07:33:47 PM »

Yes, have just retired my trusty RPi-3B which has run DSLStats (with many thanks to Eric, "roseway") 24/7 away back to pre MDWS days faithfully recording line stat's, will now archieve the data for posterity and free up quite a lot of space on my NAS.
BB life has just become a lot simpler!
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #40 on: March 31, 2022, 04:13:18 PM »

After a week on BT FTTP service have now moved my ONT (Nokia) to PoE supply, items used:
PoE PSU:
https://www.amazon.co.uk/gp/product/B001PS9E5I/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
PoE Splitter:
https://www.amazon.co.uk/gp/product/B08HS4NT13/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

The PoE PSU is running on my main UPS as is the BT SH 2 & Digi Voice LL phone charger (obviously phone has it's own internal batteries anyway) so making the setup power failure proof within the time limitations of the UPS.
The PoE splitter power connector fits the Nokia (and Huawei) ONT's perfectly and is suitably power "over" rated.

The PoE Splitter installation is not as neat as I would have liked, could not fit this inside the ONT enclosure double back box as originally intended, had to use external grade Cat-6 ethernet cable as couldn't get a run up the internal stud wall and had to run externally, this cable is not as flexible and limits it's bend radius, had to ensure the fibre run which also transits through the double back box was not impeded by the ethernet cable.
Two snaps of the installation attached.

Relatively happy with the result, the alternative option of fitting a small local UPS unit at the ONT would likely have been more costly and would have taken up a local mains socket also.
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burakkucat

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Re: Zen FTTC to BT FTTP Migration
« Reply #41 on: March 31, 2022, 04:38:45 PM »

It looks neat.  :)

Now seeing the size of the PoE splitter I appreciate the problem of attempting to fit it into the backing box.
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craigski

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Re: Zen FTTC to BT FTTP Migration
« Reply #42 on: March 31, 2022, 06:45:17 PM »

Looks good, just a thought, could you squeeze in, without compromising cables,  using something like:

https://www.amazon.co.uk/INNOV8-Ultra-Ethernet-Network-Category/dp/B0916BTPPS/

with a coupler connecting to the existing Cat6 in the back box?
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tiffy

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Re: Zen FTTC to BT FTTP Migration
« Reply #43 on: March 31, 2022, 07:55:35 PM »

@craigski:
Thanks for the link, I will order this slim Cat6 cable and a coupler, still won't get the PoE splitter into the double back box though, it's just too big, I have a 20mm plastic conduit terminating into the rear of the back box for the fibre and I don't want to risk damaging the fibre as it transits through to the ONT.
However, with the cable you suggest, I can pull back the terminated Cat6 exterior rated cable to the back box, couple to the Cat6 jumper and make a tidier job of connecting to the PoE splitter especially with the right angle connector at one end.

I had thought of mounting a small plastic box just below the ONT enclosure, just big enough to accommodate the PoE splitter, the power and LAN tails on the splitter would be long enough for this, another option if I can source a suitable enclosure.
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craigski

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Re: Zen FTTC to BT FTTP Migration
« Reply #44 on: March 31, 2022, 08:10:34 PM »

@craigski:
Thanks for the link, I will order this slim Cat6 cable and a coupler, still won't get the PoE splitter into the double back box though, it's just too big, I have a 20mm plastic conduit terminating into the rear of the back box for the fibre and I don't want to risk damaging the fibre as it transits through to the ONT.
However, with the cable you suggest, I can pull back the terminated Cat6 exterior rated cable to the back box, couple to the Cat6 jumper and make a tidier job of connecting to the PoE splitter especially with the right angle connector at one end.

I was thinking coupler in back box, and PoE splitter in the bottom section of the openreach box, the section that is open in pic? Maybe too tight?

Quote
I had thought of mounting a small plastic box just below the ONT enclosure, just big enough to accommodate the PoE splitter, the power and LAN tails on the splitter would be long enough for this, another option if I can source a suitable enclosure.

An offcut of trunking with endcaps each end?

https://www.screwfix.com/p/tower-mini-trunking-end-cap-38-x-25mm-2-pack/41202
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