Incident Duration :
27:45:0
Next Update Time:
16/01/2022 22:00:00
Outage Description
-Initial-
We are investigating a disruption to service : East Anglia sites - potential loss voice and data.
IOC observing alarms for numerous EA - East Anglia sites.
We are currently working to identify the root cause and implement the appropriate resolution.
Further information will be provided within the next update due time.
Geographic Location of affected services (where known)
EABMK,EADNM,EAFAK,EAWTL
Services Affected
'DSL,FTTC,EoFTTC,EFM,,,,,,
Impact to services
Updates
Update -
Openreach engineers are still currently working on repairing the damaged fibres.
Further information will be provided within the next update time.
Resolution
-Incident Closure-
Resolution Details: Fiber break repaired.
Technical / Suspected Root Cause: Cable theft.
This incident will now be closed.