as 330/50 are suppose to have 330/50 not 230/34!
You know that isn't true max.
It's a variable rate service and you are given estimates for your line before you sign up.
Your line is achieving the estimates you were quoted, that you signed a contract agreeing to.
Your line always had lower estimates than your neighbour.
You should be paying for your broadband to access the internet, not to have a pissing contest with your neighbour.
Why do you care what speeds someone else is getting?
I think it's ridiculous that you have contacted your provider again so quick.
I have decided enough is enough. I have cancelled g fast now and going to move back to plusnet on fftc 40/10 with new order. I expected will get final payment for the remaining left of five months left on g.fast to be billed soon.
What would be the point in that? That would just mean you are paying for 2 broadband connections instead of 1.
Why not just wait until your contract is over and then switch?
It would be extremely unfair of you to cancel your G.Fast and to not pay the final bill.
You are with a very small provider who cannot afford to just write off your contract like the big providers can.
Especially considering how much support time you have taken up since you're G.Fast started.
Just use the connection. Downgrade in May.