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Author Topic: G.Fast Faulty  (Read 4559 times)

adslmax

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Re: G.Fast Faulty
« Reply #15 on: January 09, 2022, 01:35:36 AM »

The G.fast router now plugged into test socket with ADSL2+ filter as I don't have any G.fast filter! I expected DLM will put high INP anytime now
Code: [Select]
============================================================================
    xDSL Training Status:   Showtime
                    Mode:   G.fast Annex A
            Traffic Type:   PTM Mode
             Link Uptime:   0 day: 0 hour: 16 minutes
============================================================================
       xDSL Port Details       Upstream         Downstream
               Line Rate:     28.652 Mbps      222.237 Mbps
    Actual Net Data Rate:     28.468 Mbps      221.711 Mbps
          Trellis Coding:         ON                ON
              SNR Margin:        3.1 dB            3.1 dB
            Actual Delay:          0 ms              0 ms
          Transmit Power:        4.1 dBm           0.0 dBm
           Receive Power:        4.7 dBm           3.0 dBm
              Actual INP:      607.0 symbols     550.0 symbols
Attainable Net Data Rate:     28.419 Mbps      221.117 Mbps
============================================================================

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meritez

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Re: G.Fast Faulty
« Reply #16 on: January 09, 2022, 01:37:32 AM »

You have a fault. Your ISP is fixing it. You are not entitled to a downgrade due to not hitting the minimum unless it cannot be fixed.

If they downgrade you that's at their discretion. Brutal as it is you agreed a contract and claimed you were competent to agree it. They are a very small operator so can't as easily take making a loss on you as Plusnet, Virgin Media and your earlier G.fast ISP did.

I believe it would cost them money to move you from your current service to 80/20 as your line needs moving from pod to cabinet.

G.fast still has a minimum 12 months Openreach contract, as does FTTP over Openreach. Doesn't matter the size of the ISP, it's to stop people downgrading for no good reason.

SoGEA, FTTC and ADSL can have 1 month contracts at present.
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adslmax

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Re: G.Fast Faulty
« Reply #17 on: January 09, 2022, 01:39:13 AM »

I found it online maybe I ordered it now as G.fast sync rate always lower rate in the test socket lose around 19 Meg chopped off

https://www.run-it-direct.co.uk/adsl-vdsl-filters/gfast-plug-in-filter/
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meritez

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Re: G.Fast Faulty
« Reply #18 on: January 09, 2022, 01:40:58 AM »

Well done on proving the filter Max.

So if I was you I'd cancel the engineer and see if the fault replicates on the ADSL filter.
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adslmax

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Re: G.Fast Faulty
« Reply #19 on: January 09, 2022, 01:45:42 AM »

DLM trigger just now!  :( I hate DLM!  :rant: :rant:
Code: [Select]
Downstream Upstream
Line attenuation (dB):  37.0 0.0
Signal attenuation (dB): 37.0 0.0
Connection speed (kbps): 226641 28275
SNR margin (dB):        3.1 4.1
Power (dBm):            0.0 4.1
Interleave depth:       
INP:                    607.00 627.00
G.INP:                  Not enabled Not enabled
Vectoring status:        Unknown

Bearer 0
INP:            607.00          627.00
INPRein:        10.00            4.00
delay:          0               0
« Last Edit: January 09, 2022, 01:54:32 AM by adslmax »
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meritez

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Re: G.Fast Faulty
« Reply #20 on: January 09, 2022, 01:50:12 AM »

I found it online maybe I ordered it now as G.fast sync rate always lower rate in the test socket lose around 19 Meg chopped off

https://www.run-it-direct.co.uk/adsl-vdsl-filters/gfast-plug-in-filter/

That's not bad for £6.
I'm not sure if I should be concerned about 19 Meg loss on a variable digital subscriber copper line service.

I'd order the filter.
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adslmax

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Re: G.Fast Faulty
« Reply #21 on: January 09, 2022, 01:52:38 AM »

I go ahead and order the filter (g.fast) hopefully it will go back to 241/38 as it should be. But I still go ahead with engineer on Tuesday and tell him I am not happy with that socket MK4 and want to have NTE5/A and add a Mk 3 SSFP.

I got spare one in the cupboard when engineer took this socket off when I was with FTTC before. I will ask the engineer to put that back in. Screenshot below

« Last Edit: January 09, 2022, 02:08:40 AM by adslmax »
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tubaman

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Re: G.Fast Faulty
« Reply #22 on: January 09, 2022, 09:11:47 AM »

I wouldn't bank on the engineer refitting your MK3 as a) It's second-hand as far as he is concerned, and b) You are on a G.Fast service so he should fit a G.Fast faceplate.
You still have a perfectly useable service so just ignore it until it gets fixed on Tuesday.
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adslmax

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Re: G.Fast Faulty
« Reply #23 on: January 09, 2022, 11:19:49 AM »

G.fast has done resync this morning from the test socket

Resyncs:                   1 (since 09 Jan 2022 07:42:11)
         
            Downstream   Upstream
Line attenuation (dB):     36.9      0.0
Signal attenuation (dB):   36.9      0.0
Connection speed (kbps):   229769      30020
SNR margin (dB):           3.1      3.1
Power (dBm):               0.0      4.1
Interleave depth:                
INP:                       607.00      627.00
G.INP:                     Not enabled      Not enabled
Vectoring status:          Unknown      
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adslmax

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Re: G.Fast Faulty
« Reply #24 on: January 09, 2022, 11:21:49 AM »

I wouldn't bank on the engineer refitting your MK3 as a) It's second-hand as far as he is concerned, and b) You are on a G.Fast service so he should fit a G.Fast faceplate.
You still have a perfectly useable service so just ignore it until it gets fixed on Tuesday.

Ok I will leave everything to the engineer on Tuesday as the isp told me once the engineer has fixed the fault he will perform the DLM resetted.
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j0hn

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Re: G.Fast Faulty
« Reply #25 on: January 09, 2022, 01:29:18 PM »

G.fast still has a minimum 12 months Openreach contract, as does FTTP over Openreach. Doesn't matter the size of the ISP, it's to stop people downgrading for no good reason.

SoGEA, FTTC and ADSL can have 1 month contracts at present.

You've been able to get 1 month contacts on FTTP migrations for quite a while.
That was extended to new provisions in April 2021.
It also applies to G.Fast.

https://www.ispreview.co.uk/index.php/2021/04/openreach-adopt-1-month-terms-for-uk-fttp-broadband-lines.html
« Last Edit: January 09, 2022, 01:32:49 PM by j0hn »
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burakkucat

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Re: G.Fast Faulty
« Reply #26 on: January 09, 2022, 02:36:10 PM »

That's not bad for £6.

You have forgotten the VAT . . .

Quote from: RID
£7.14 inc VAT

Then there is the postage, which gives a grand total of £11.33  :o

I estimate that the manufacturer's cost for that "rats tail" micro-filter doesn't exceed £0-50 per unit when made in bulk . . .  :-X
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GigabitEthernet

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Re: G.Fast Faulty
« Reply #27 on: January 09, 2022, 03:55:25 PM »

The funky master socket has a fault due to the inbuilt filter.

Max could go back to the test socket put a dangly filter in and see if the issue goes away.

Presumably it does work though, because they're posting here?

It looks like the speed is a bit lower but the connection is actually working, if he wasn't obsessing yet again over stats he wouldn't even notice.

I just don't know what indulging this habit does for him or us, I know people get angry when I say this but I am sadly being proven right.
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j0hn

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Re: G.Fast Faulty
« Reply #28 on: January 09, 2022, 04:11:46 PM »

It looks like the speed is a bit lower but the connection is actually working, if he wasn't obsessing yet again over stats he wouldn't even notice.

I just don't know what indulging this habit does for him or us, I know people get angry when I say this but I am sadly being proven right.

I would certainly notice 31 resyncs in a single day.

He obsesses over stats WAY too much yes but he has a genuine fault this time and an engineer is being sent.
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Talktalk FTTP 550/75 - Speedtest - BQM

Reformed

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Re: G.Fast Faulty
« Reply #29 on: January 09, 2022, 04:21:42 PM »

I would certainly notice 31 resyncs in a single day.

Fair. My mistake.
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