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Can't get to AOL Mail

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tubaman:
My father-in-law uses AOL email and I've been trying to sort an issue for him and found I can't even get to AOL mail from any of my home devices. I've tried a Win 10 PC, Linux PC and Android phone, but all time out trying to get to the email login page. I can get to it on the Android phone via mobile data but not on my home internet connection.
As both me and my father-in-law are on a BT internet service I can only assume a setting in my Zyxel 8924 is the issue, but which one?

I'm starting from - https://www.aol.co.uk/?r=www.aol.com - which I can get to on home internet, but it times out as soon as I try to go to mail or login options.
 ???

roseway:
I use a Zyxel 8924 in bridge mode and I have no difficulty going to the AOL mail login screen. I don't have an account so I can't log in of course. I don't have any special configuration settings - it's just set up as described here: https://kitz.co.uk/routers/zyxel_VMG8324-B10A_bridge.htm#modem

meritez:

--- Quote from: tubaman on December 10, 2021, 02:36:16 PM ---As both me and my father-in-law are on a BT internet service I can only assume a setting in my Zyxel 8924 is the issue, but which one?

I'm starting from - https://www.aol.co.uk/?r=www.aol.com - which I can get to on home internet, but it times out as soon as I try to go to mail or login options.
 ???

--- End quote ---

What are you using for DNS?

Works fine here, using cloudflare, quad9, google and adguard dns servers

tubaman:

--- Quote from: meritez on December 10, 2021, 03:25:53 PM ---What are you using for DNS?

Works fine here, using cloudflare, quad9, google and adguard dns servers

--- End quote ---

It's BT's DNS but it does have their Webprotect product on it. I've tried turning that off and still the same issue.

Just tried Google DNS (8.8.8.8) and still doesn't work.
 ???

burakkucat:
The link you have shown, above, works for me . . . without any trouble.

I'm puzzled what could be blocking your access. Have you checked the stored cookies and cleared all those that are relevant? I.e. all AOL and Yahoo cookies.

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