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Author Topic: VoIP Service Providers  (Read 961 times)

Alex Atkin UK

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VoIP Service Providers
« on: June 15, 2021, 03:12:28 PM »

[Moderator note: This post and the seven which initially followed it have been split off from the message announcing the creation of this sub-section of the forum.]

Good idea.  I currently have a couple of sipgate numbers but plan to move my landline to AAISP when the time comes, as I trust more that they wont lose my number during the port and will still be around for years to come.  Plus having to "top up" credit is not practical for the fact my mum uses the landline when she isn't sure if she has enough credit on her phone.

So I'd be very interested to hear peoples opinions who are already actively using the service.
« Last Edit: October 24, 2021, 05:23:16 PM by burakkucat »
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Weaver

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Re: VoIP Service Providers
« Reply #1 on: June 15, 2021, 03:52:46 PM »

Im using the AA VoIP service but redirected to my wifes mobile phone by AA. It works really well.
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aesmith

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Re: VoIP Service Providers
« Reply #2 on: June 17, 2021, 03:02:26 PM »

Can I put in a recommendation for "Localphone" www.localphone.com for low call rates, particularly international calls, and calls to UK mobiles.  You can configure your account so it presents your own number as calling party, or in fact any other number that can be verified.  Like SIP Gate it's a pre-paid service which obviously helps anyone worried about dial through or any other sort of toll fraud.  I signed up with 10 credit in early 2016 and have topped up once since.
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Alex Atkin UK

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Re: VoIP Service Providers
« Reply #3 on: June 17, 2021, 05:28:32 PM »

Yeah its a bad situation, because I definitely would like some sort of cap on the fees while not having to pre-pay.

Mum once had a weird situation where she called Boots, hung up (or so she thought), but somehow the call was put on hold and the bill was, well, interesting to say the least.  After a lot of effort I did manage to get O2 to waive the cost, but it wasn't fun.

There really needs to be more flexibility to turn off functionality you will never need and an elderly disabled person could accidentally trigger.  I don't think it even showed as call active on her phone, Android bug perhaps, it seemed the call only disconnected when she rebooted.

I haven't checked, does the Gigaset say on the other handsets if VoIP is in use?  I suppose it might not as VoIP wont have the "line busy" like a landline would.

That's another reason to go with AAISP though, they are more likely to be accommodating with such issues.
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tiffy

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Re: VoIP Service Providers
« Reply #4 on: June 20, 2021, 08:55:43 PM »

My son migrated to FTTP with BT from 80/20 VDSL service, also with BT, earlier this year as soon as this became available.
He wished to retain his land line POTS and as far as I'am aware was not really offered any options at the time other than POTS through the existing copper infrastructure.

A few weeks after the successful FTTP install he was notified that his phone service was being transferred to digital and a date advised, only options offered was to accept and retain phone service with existing number or cease phone service.
He was quite happy to migrate and on the designated day changed over his existing analogue DECT phone from the master socket to the BT router as advised which worked perfectly.
He was further advised that VOIP digital usage would be recognised by the system and the copper line would be disconnected, this appeared to be the case.

He was already paying the extra cost for telephone service so no further tariff change.

Wondering if BT new FTTP customers who wish to retain telephone service would now complete the BB/VOIP phone migration in one operation?
My circumstances will be similar soon as FTTP has become available at my location and I will probably opt to retain my phone service, BT are one of the ISP options depending on offers available at the time.   
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kitz

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Re: VoIP Service Providers
« Reply #5 on: June 26, 2021, 07:15:20 PM »

>>  Wondering if BT new FTTP customers who wish to retain telephone service would now complete the BB/VOIP phone migration in one operation?

There seems to be so many questions about VoIP and very little information what to do unless you are with BT and allow them to sort your question when the time comes.
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tiffy

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Re: VoIP Service Providers
« Reply #6 on: June 26, 2021, 08:06:50 PM »

>> There seems to be so many questions about VoIP and very little information what to do unless you are with BT and allow them to sort your question when the time comes.

I'am currently holding off with FTTP, will probably wait until the end of my current Zen contract in December when BT will probably be the main contender depending on any "new customer" deals available at the time.

The local installation is somewhat off putting, although the recently installed fibre dist. point is in the footway chamber directly outside my front garden wall, my POTS DP is in an adjacent footway chamber with the cable non-ducted (DIG).
However, local fibre installation will have to be accomplished at some point sooner or later!
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DaveC

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Re: VoIP Service Providers
« Reply #7 on: October 24, 2021, 05:06:03 PM »

I would heartily recommend AQL's VOIP services - I've been using them for about 10 years without any issues.

They're probably not the cheapest (they charge 2.40/month for the number, and have no "unlimited" packages - you pay per call), so may not be economical if you make a large volume of calls (we make virtually zero calls nowadays), but their quality and reliability is perfect.
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Weaver

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Re: VoIP Service Providers
« Reply #8 on: October 24, 2021, 05:32:44 PM »

As I mentioned, it might be worth talking to Andrews and Arnold about their VoIP services. Theyre usually pretty cheap. They have a relationship with AQL, reselling some of AQLs services.
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francisuk1989

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Re: VoIP Service Providers
« Reply #9 on: March 05, 2022, 10:37:11 AM »

Called up Zen today to change my line to a SoGEA from Openreach with a VoIP service however ...

Zen wont give you any VoIP information, like username/passwords etc It has to be done via the FRITZBox at there T&C.

So now moving onto SoGEA without VoIP.

Any recommendations for VoIP with Mobile minutes?
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g3uiss

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Re: VoIP Service Providers
« Reply #10 on: March 05, 2022, 01:04:34 PM »

Look at SIPGATE basic with mobile package.
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jelv

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Re: VoIP Service Providers
« Reply #11 on: March 06, 2022, 09:09:16 AM »

I have an old Sipgate account from when I was working. It was a doddle to set the Fritzbox up to use it.
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