Thanks Dave.
Actually I just dug-up an old thread from 2006 (which was one that as it happens was one you started) with a bit of info in it where a subscription was still taken because of not cancelling with both bank and CA.
Although I have used that thread it is not aimed any way at you, merely to point out that the repairs are still a on-going promise.
I have my subscription number somewhere, so will be sending them an email as well.
With regards to the bank, I think I can do that on-line, but not too sure with it being a DD,
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edit:
Well that was painless, both now cancelled and confirmation received from VNU.