That makes more sense but definitely a bad look to mention transparency so much yet hide the price.
I also think their claims of other VPNs being closed is rather disingenuous considering most use OpenVPN and/or Wireguard.
The real proof of the pudding is in what happens to your data AFTER that point, which granted they go into detail about their auditing, but then other VPNs claim to be independently audited too. From a customers point of view, how do I know their auditors are better than any other VPNs auditors?