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[grumpy old man]

A friend asked me to show them how to copy photos from their smart phone to pc.  Straightforward or so I thought.

However the phone in question is an iphone 6s and I only have experience of android.  Copying from iphone to pc doesn't on the face of it seems as easy as with android.

I have been unable to get phone to connect to pc.  Having researched this the problem appears to be that when I connect iphone to pc a screen should appear on iphone asking if you 'trust this computer' or something similar.  This screen doesn't appear and so can progress no further.

How can I proceed?

gom

[g3uiss]

You wont get that message when connecting to a PC (Only a Mac or Apple device).

When you plug in the phone, It should load a USB driver. Thereafter you can use Windows Explorer to browse to the phone and DCIM folder for the pictures. If it doesn't try an alternate USB socket

[grumpy old man]

Thanks for the reply.

I tried all usb ports when trying to connect.  I installed itunes but to no effect.  Having done a bit more research I will check in device management to see if driver has loaded.

gom

[tickmike]

Some USB 'Lightning' cables are not compatible with iPhones for downloading, I have a 'iPhone 6', make sure It's got the latest iOS updates on her phone, I use Linux so I do not need iTunes 

[g3uiss]

It’s very likely the cable as mentioned. iTunes isn’t needed although it would normally force the device driver to be loaded. Most non Apple cables only work for charging