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Nuisance call protection...what is the best?

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snadge:
Hi All

Im asking on behalf of my father who says he gets many several nuisance & scam calls per day even though he is on TPS (obviously scammers dont adhere to that) - he is moving ISP soon (as he has done every 18 months) and is not only wanting advice on other ISPs at 40/10 other than NOW and PLUSNET as he's tried them and wants to try something new, but reliable.

Anyway, his main concern was preventing the nuisance calls, BT (as a phone service) claim they can stop 100% of nuisance calls, but the reviewer said their other stuff left a lot to be desired (crap), and recommended the Panasonic KX-TGH260 or, even better, the Gigaset C570A handsets.

do any of our users have this problem and what is your fix?

thanks in advance :)

maxheadroom:
I am with Talk Talk on their FTTC Fibre 65 80/20 package and their free Call Safe is brilliant, we never get scam or nuisance calls any more -

They also offer a Fibre 35 FTTC 38Mbps package - https://new.talktalk.co.uk/broadband/fibre



Every time you get a call, CallSafe will automatically check the number to make sure it’s someone you want to hear from. Regularly dialed numbers like friends and family, will be put straight through. For any new callers, CallSafe will:

1. Check to see if the number is on a list of unwanted callers. If so, it’s automatically blocked and your home phone never rings.

2. Manage any other callers with an extra step. It will ask the caller to record a short introduction before your phone rings. You’ll hear this message when you pick up your home phone and have the choice to either answer, ignore, or block the call.

CallSafe needs no extra kit, simply dial 1472 to turn it on and leave the rest to us. If you want, you can view and manage your approved and blocked callers through My Account or by calling 1472. Or you can let CallSafe manage it, giving you one less thing to worry about.

chenks:

--- Quote from: snadge on August 30, 2021, 12:39:47 PM ---BT (as a phone service) claim they can stop 100% of nuisance calls,

--- End quote ---

i'd be surprised if that's what they actually said, as it would be impossiblle to stop 100% of them, much in the same way that cleaning product can't say they kill 100% of germs.

as above, the only way to block every scam call is to block any call that isn't on your approved list, which could also block non scam calls (ie legitimate calls from doctors, banks who can call from withheld numbers or non geographical number etc who won't "leave a message" due to security)

maxheadroom:
If you want to stay with your current ISP you could buy a true call box see video below.

https://www.ebay.co.uk/itm/224590202156?hash=item344a9e852c:g:URAAAOSw1f1hECsM


https://youtu.be/s7TtnfVLNFI

maxheadroom:
I have just edited my earlier post to add -

I am with Talk Talk on their FTTC Fibre 65 80/20 package and their free Call Safe is brilliant, we never get scam or nuisance calls any more -

They also offer a Fibre 35 FTTC 38Mbps package - https://new.talktalk.co.uk/broadband/fibre

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