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Author Topic: Talktalk down?  (Read 185 times)

twinkletoes

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Talktalk down?
« on: January 16, 2022, 04:32:44 PM »

Hi Kitzens,

Seems there's a MSO at Talktalk as a few people locally to me have no internet access. I'm with Uno BB and can't use the net since my service is provided by TT Wholesale. Is anyone else having issues? If I do a reboot of my VMG8924-B10A, the Internet LED flashes red for a split second and never comes back on although I do have a solid orange sync LED on.

Steve
« Last Edit: January 16, 2022, 04:37:51 PM by twinkletoes »
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maxheadroom

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  • Posts: 147
Re: Talktalk down?
« Reply #1 on: January 16, 2022, 04:57:58 PM »

Mine is fine but if you use the link below you'll see there is a big problem -


https://downdetector.co.uk/status/talktalk/


@whassis @boultsstudio @TalkTalk Hi just wondering if your Internet is still down? Concerned it might just be mine after all this time! I'm north Norfolk too and I have had no response from talk talk.
2022-01-16 16:19:36

@_k4lly @TalkTalk my internet is down in downham market. Would be helpful if I could contact you, called 3 times and tried the live chat. Great customer service.
2022-01-16 16:12:46

@SteveWh33434739 @TalkTalk @rix_jack Same here near Swaffham, what’s happening @TalkTalk. No internet since yesterday morning.
2022-01-16 16:06:59

@Rosemarywatt @TalkTalk Hello, we are struggling with our router. Could you kindly advise on whether this issue is linked to the wider issue in the area?
2022-01-16 16:01:56

@trismorphew @TalkTalk internet down PE38? Looks like people having problems.
2022-01-16 15:52:48

@gemlouisedrew @Dannie55781344 @TalkTalk I'm in the PE32 area and mine - as well as several others - has been off since 2pm yesterday. They keep telling me there's no outage in my area and want to run diagnostic checks on my line ? there's clearly a bigger problem than a dodgy router here, but they wont listen to me ?
2022-01-16 15:51:13

@rix_jack @Hhhhhhh74314524 @TalkTalk TalkTalk fibre is down in Downham Market for me. Seems to be problems all over West Norfolk. TalkTalk support stopped responding to me over Twitter DM also.
2022-01-16 15:50:21

@gemlouisedrew @oliw @TalkTalk I just keep getting told by them there's no outage in my area. 25 hours without internet for myself and others would suggest otherwise...
2022-01-16 15:46:11

@gemlouisedrew @Hhhhhhh74314524 @TalkTalk I have tried to tell them the PE32 postcode is having internet problems, but they keep telling me there is no outage in my area ???‍♀️ 25 hours and counting now with no internet...working from home tomorrow will be interesting.
2022-01-16 15:43:36

@Hhhhhhh74314524 @TalkTalk any estimate as to when the problems will be resolved
2022-01-16 15:32:12
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broadstairs

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Re: Talktalk down?
« Reply #2 on: January 16, 2022, 05:00:07 PM »

This is showing at TalkTalk https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service click on the Broadband and see if it covers your area.

Stuart
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ISP:BT Router:BT Smart Hub 2 Connection:FTTP

maxheadroom

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Re: Talktalk down?
« Reply #3 on: January 16, 2022, 05:01:24 PM »

What is this country coming to, they are now saying this is malicious damage  >:(



We're aware that customers connected to the following exchanges are currently experiencing a loss of service;

Burnham Market
Fakenham
North Walsham
Watlington

We'd like to apologise for any inconvenience caused during this time and assure you that our engineers are working to restore service as a priority.

Update 11:00 AM 16th January - Openreach are on with repair work, splicing new Fibre connections, there has been more damage identified which they believe this to be malicious damage.
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twinkletoes

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Re: Talktalk down?
« Reply #4 on: January 16, 2022, 05:53:26 PM »

Happy to report I'm back on my Uno BB connection since about 30 minutes ago. :)

Steve
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maxheadroom

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Re: Talktalk down?
« Reply #5 on: January 16, 2022, 07:49:05 PM »

Glad its finally sorted.
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Alex Atkin UK

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Re: Talktalk down?
« Reply #6 on: January 16, 2022, 08:36:03 PM »

Openreach are on with repair work, splicing new Fibre connections, there has been more damage identified which they believe this to be malicious damage.

The bloody anti-5G conspiracy theorists at work again?
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INTAKE (ECI) Home Hub 5A (OpenWRT) on Zen, Hauwei B353-232 on Libera 4G, Hauwei CPE Pro 2 H122-373 on Three 5G Router: pfSense (i5-7200U) WiFi: Zyxel NWA210AX + Ubiquiti nanoHD (OpenWRT)
My Broadband History & Ping Quality Monitors

meritez

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Re: Talktalk down?
« Reply #7 on: January 16, 2022, 09:43:58 PM »

Code: [Select]
Incident Duration :
27:45:0
Next Update Time:
16/01/2022 22:00:00
Outage Description
-Initial-

We are investigating a disruption to service : East Anglia sites - potential loss voice and data.

IOC observing alarms for numerous EA - East Anglia sites.

We are currently working to identify the root cause and implement the appropriate resolution.

Further information will be provided within the next update due time.
 

Geographic Location of affected services (where known)
EABMK,EADNM,EAFAK,EAWTL
Services Affected
'DSL,FTTC,EoFTTC,EFM,,,,,,
Impact to services
Updates
Update -

Openreach engineers are still currently working on repairing the damaged fibres.

Further information will be provided within the next update time.

Resolution
-Incident Closure-

Resolution Details: Fiber break repaired.

Technical / Suspected Root Cause: Cable theft.

This incident will now be closed.
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Alex Atkin UK

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Re: Talktalk down?
« Reply #8 on: January 17, 2022, 08:46:25 AM »

I don't get it, fibre is marked quite clearly as being fibre.  How thick do you have to be to break it before realising its not copper?
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INTAKE (ECI) Home Hub 5A (OpenWRT) on Zen, Hauwei B353-232 on Libera 4G, Hauwei CPE Pro 2 H122-373 on Three 5G Router: pfSense (i5-7200U) WiFi: Zyxel NWA210AX + Ubiquiti nanoHD (OpenWRT)
My Broadband History & Ping Quality Monitors

maxheadroom

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Re: Talktalk down?
« Reply #9 on: January 17, 2022, 01:44:37 PM »

I don't get it, fibre is marked quite clearly as being fibre.  How thick do you have to be to break it before realising its not copper?

I guess the scum that do this are not very bright.
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