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Author Topic: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price  (Read 931 times)

gt94sss2

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As I know a number of you use A&A

From  ISPreview

Quote
UK ISP Andrews & Arnold (AAISP) has informed all customers of their broadband service that, from 1st August 2021, they intend to significantly boost their monthly data allowances at no additional cost. On top of that, the extra cost for adding an Openreach based Fibre-to-the-Premises (FTTP) line to your package will fall from £15 to £10 per month.

Until now residential customers who took out one of AAISP’s “Home::1” broadband packages (via ADSL2+, FTTC, G.fast or FTTP) would, by default, have been supplied with a 300GB (GigaByte) usage allowance, but this will now become 500GB.

Subscribers could previously upgrade this to 2000GB (2 TeraBytes, if you prefer) for an extra £10 per month, but that too is also being boosted so that you’ll now get 5TB for the same money.


Direct link to AAISP packages and prices.


Edited by admin to include link to AAISP
« Last Edit: July 31, 2021, 12:18:42 PM by kitz »
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kitz

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #1 on: July 31, 2021, 12:28:39 PM »

Thanks gt94sss2.

Added direct link to AAISP product page to your post. I was curious and went to look at their packages - saves anyone else having to look up the url.
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Chrysalis

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #2 on: July 31, 2021, 01:30:47 PM »

AAISP have been busy doing some upgrades including adding new LNS, I forgot when the work will be completed though.

Also contrary to the ISPreview report, I havent as a customer been informed of the changes.
« Last Edit: July 31, 2021, 01:37:38 PM by Chrysalis »
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Craig

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #3 on: July 31, 2021, 08:20:33 PM »

I received this email on the 29th July, as one of my bonded lines had nearly used all of its quota:

Quote
Hello,

We noticed you're near to your monthly quota limit. Due to the current
situation, we have topped up your quota for no charge.

Free topups will continue until 1st September 2021. However, we
will be increasing the quota on all our tariffs from 1st August.
Details will be provided on our website shortly.

You can view your remaining quota on the top left of our website
https://aa.net.uk/

We also have more information about how COVID-19 is affecting our services:
https://www.aa.net.uk/covid-19/


We wish you all the best.
--
Andrews & Arnold Ltd

Didn’t really think too much of it at the time…
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Weaver

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #4 on: September 03, 2021, 06:21:31 PM »

Somehow I missed this extremely helpful post.

My current quota, according to the machine-readable friendly service at https://quota.aa.net/, is 4.081 TB. That is total, not per-line, I assume, but I don’t know. I have three ADSL2 lines and somehow AA has just done the sane thing and set the system up to share the quota between the lines. This new tariff is brilliant as the old ‘units’ one I have been using for eleven years was very very expensive in the daytime 0900-1800 Mon-Fri and now the usage is time-independent.
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Alex Atkin UK

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #5 on: September 03, 2021, 07:22:33 PM »

Somehow I missed this extremely helpful post.

My current quota, according to the machine-readable friendly service at https://quota.aa.net/, is 4.081 TB. That is total, not per-line, I assume, but I don’t know. I have three ADSL2 lines and somehow AA has just done the sane thing and set the system up to share the quota between the lines. This new tariff is brilliant as the old ‘units’ one I have been using for eleven years was very very expensive in the daytime 0900-1800 Mon-Fri and now the usage is time-independent.

I'd imagine as the lines are bonded its likely easier to monitor the usage combined.
« Last Edit: September 03, 2021, 07:41:15 PM by Alex Atkin UK »
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Ixel

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #6 on: September 04, 2021, 12:27:04 PM »

When I used to have bonded VDSL2/FTTC from them they balanced my quota between the two lines if one would become low (automatically), but having it just as one figure is an even simpler approach. I would've switched back to AAISP, after my year of FTTPoD, had the offered package speeds not been low. However, that's no longer an option now anyway as a local ISP appears to be almost ready to go live in my street. Hooray! :)
« Last Edit: September 04, 2021, 12:29:17 PM by Ixel »
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aesmith

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #7 on: September 11, 2021, 06:12:00 PM »

This is what they say about bonded lines and quotas ...
Quote
It is possible to have multiple Home::1 lines on the same login. Each must have a monthly quota which can be changed independently. The lines can be used to bond uplink and downlink, or can be used as a fall-back arrangement. If a line runs out of quota then there is a balancing process for the quota remaining on the other lines. Only once all of the quota on all of the broadband lines at the site has run out does the normal action for auto-top-up take place.

https://www.aa.net.uk/broadband/home1/

I thought they used to explicitly say that bonded lines could have different quotas, but I guess that's still implied in the current wording.
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Alex Atkin UK

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Re: Andrews & Arnold Boost Broadband Allowances and Cut FTTP Price
« Reply #8 on: September 12, 2021, 12:44:26 AM »

This is what they say about bonded lines and quotas ...
https://www.aa.net.uk/broadband/home1/

I thought they used to explicitly say that bonded lines could have different quotas, but I guess that's still implied in the current wording.


I think you're misunderstanding what we mean.

Yes the two lines can probably be on different packages, but the quotas are added together.  This is necessary seeing as by its nature bonded lines will use all lines equally, so it wouldn't work if you counted the quotas independently.
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