Announcements > News Articles
Plusnet to Launch FTTP Soon
adslmax:
Sam Calvert, Marketing Director of Plusnet said, “2021 is going to be a big year for Plusnet - we are continuing to simplify our product range so we can invest in developments to improve our reliability - such as a new wireless router, and the launch of full fibre (FTTP). We’re also continuing to simplify our website and apps so customers can make the most of these digital channels.
“Most importantly, we’re making sure our customers are happy by continuing to deliver award-winning customer service when they need us most.”
Link here: https://www.uswitch.com/broadband/news/2021/02/look-inside-Uswitch-Broadband-Provider-of-the-Year-Plusnet/
RealAleMadrid:
Never believe anything marketing people say, especially at Director level, they don't know what's really going on.
On the Plusnet forum, the long awaited firmware update for the HUB1 has still not been released as new bugs have been found. Bob Pullen is working to sort this and when asked about a new router he says he knows nothing about it. I suppose that is to be expected if has not been announced yet but is it just marketing hype.
Also there is no sign of FTTP or G.Fast services coming from Plusnet.
As for simplifying the website they seem to be removing almost all methods of contacting support. >:(
niemand:
Good that they're finally getting on board with FTTP, though I must admit I'm not sure what the point of them is now. Not sure where they fit in the family given BT and EE.
Wonder if they'll install a 4th line for me?
kitz:
--- Quote ---We’re also continuing to simplify our website and apps
--- End quote ---
That to me means get rid of any extras and cut stuff back.
--- Quote ---Also there is no sign of FTTP or G.Fast services coming from Plusnet.
--- End quote ---
G.fast I can perhaps understand, I see no reason why they wouldnt want to retail FTTP as part of their product suite. As the man says with more people working at home, then more people looking to increase their bandwidth and may end up going to the likes of TT. The added advantage of FTTP stability over FTTC has got to be a big bonus when it comes to support time and costs which have increased since FTTC.
IMHO it would be stupid of them not to.. because they are no longer just competing against "BT" and the niche providers... but the customers they will be hoping to attract will be those who would otherwise turn to TT.
tiffy:
--- Quote ---As for simplifying the website they seem to be removing almost all methods of contacting support.
--- End quote ---
Certainly makes it simpler for them, no contact, no complaints!
Wonder if they will ever manage to fix their "new" admin/billing system as impemented end of 2018?
I gave up after 11 years of patronage and 2 years of unresolved admin issues.
Navigation
[0] Message Index
[#] Next page
Go to full version