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Author Topic: The Computer Says You Can NOT Have FTTP, Great !.  (Read 3200 times)

j0hn

  • Kitizen
  • ****
  • Posts: 3544
Re: The Computer Says You Can NOT Have FTTP, Great !.
« Reply #60 on: June 22, 2021, 12:16:06 PM »

The Eclipse FTTP was ordered several times but would not go through, Was it the sale of Eclipse  :shrug2:, who knows, I did email the new owner of Eclipse (global4) and he could not be bothered to answer me, so he can keep his FTTP.  >:D
Kcom and Eclipse (there non Hull area customers) do both sell FTTP, I was told I could move to Kcom and order FTTP but as I am not a big enough company it would be rejected.

Earlier in the thread you wrote.

I keep asking different people at Eclipse/Kcom about why I could not order FTTP.
Got this bit of interesting info from one chap.

''Unfortunately the Eclipse brand under KCOM never released an FTTP product''

Looks like Eclipse was never integrated into Kcom.

Sounds like they don't have a clue if they sell it or not.

It's certainly not something that's available on their website.
It only has ADSL1, Fibre 1 and Fibre 2 as an option.
Their website has no availability checker tthough

I was an Eclipse ADSL customer nearly 20 years ago.
It looks like KCom have somewhat neglected the Eclipse brand. The website looks very dated. They used to be a great ISP.
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Talktalk FTTP 550/75 - Speedtest - BQM

NEXUS2345

  • Reg Member
  • ***
  • Posts: 234
Re: The Computer Says You Can NOT Have FTTP, Great !.
« Reply #61 on: July 06, 2021, 10:42:24 AM »

Zen is on my list.
Think it was idnet and uno that are 'dormant' companies  :-\

I can assure you that both uno and IDNet are very active at the moment. I just had a new FTTP service on BT Wholesale go live at my new house in Sheffield on their 1000/115 package and am easily getting over 700Mbps using WiFi 6 2x2 80MHz. I have yet to test with a wired connection (laptop issues) but will be doing so tonight. I have found IDNet have very good support via email if you have questions and their availability checker is extremely detailed. When I used it, it was able to list everything including the ONT serial number!

I can also highly recommend Zen as I was a customer for many years, though their customer service has grown somewhat less technically inclined since I joined them which is why I am using alternate providers now. My grandparents had a service with uno for a short time and it proved reliable with good technical support, though they also use TalkTalk Business on some of their packages so it may prove to be problematic.

If you have any questions regarding the installation of Openreach FTTP let me know, this is the second property I have been at with FTTP.
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Security improvement and remediation consultant with infrastructure specialisation

IDNet Openreach FTTP 1000/115 + Asus RT-AX92U | Virgin Media 200 + SuperHub 3 + Synology MR2200ac mesh | Sky 80/20 with WiFi Guarantee on Huawei 288 cabinet
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