Hi all, wasn't sure whether to just update my current post or start a new one, so here goes.
The connection has been relatively rock solid since my last post - occasionally would drop but comes straight back (normally dropping in the early hours of the morning) - with no latency issues or other noticeable problems... until recently. Whilst it has been rock solid, we have also been using powerline adapters to get internet into a dark corner of the house (from a WiFi and ethernet perspective), with no issues noted.
We are back to getting a reduced connection speed, with sporadic *ridiculous* latency that makes FPS games unplayable (looking at you COD). Other usage (such as video streaming, normal browsing) isn't affected as much except for when the connection completely drops. The recent high winds seem to have tipped it over the edge (i'm still betting something to do with the line between pole and house).
Have a load of data from DSLstats, not sure what is useful and what isn't to post? Cheers!
Edit: just did the BT broadband checker, and it immediately went to arrange an engineer visit - so I presume this is something they can see too!