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Author Topic: Dump File for ZyXEL VMG1312-B10B or -B10A  (Read 652 times)

MOHAMMAD SAEID

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Dump File for ZyXEL VMG1312-B10B or -B10A
« on: March 13, 2021, 02:33:07 PM »

Hi. I have a Zyxel modem model VMG1312-B10B. When I tried to update the firmware, unfortunately, the modem did not boot anymore and its power light blinked. I ask you to help me and send me the modem flash file to program it, because I did not find anything when I searched. Thank you.
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j0hn

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #1 on: March 13, 2021, 02:54:54 PM »

I've never seen a firmware file for a VMG1312-B10B.

We have the VMG1312-B10A in the UK.

VMG1312-B10A firmware will probably brick a VMG1312-B10B
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BT FTTP 160/30 - BQM - speed test

Weaver

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #2 on: March 13, 2021, 05:48:42 PM »

And welcome Mohammad! :-)
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MOHAMMAD SAEID

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #3 on: March 15, 2021, 02:26:52 PM »

Hi. I have a Zyxel modem model VMG1312-B10B. When I tried to update the firmware, unfortunately, the modem did not boot anymore and its power light blinked. I ask you to help me and send me the modem dump file to program it, because I did not find anything when I searched. Thank you.
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tubaman

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #4 on: March 15, 2021, 02:35:31 PM »

If it's the B10A version you have then the firmware is available at - ftp://ftp2.zyxel.com/
If it's a B10B version then we don't have them in the UK so probably can't be of much help.
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BT FTTC 80/20 Huawei Cab - Zyxel VMG8924-B10A

hushcoden

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #5 on: March 15, 2021, 06:40:49 PM »

Hi. I have a Zyxel modem model VMG1312-B10B. When I tried to update the firmware, unfortunately, the modem did not boot anymore and its power light blinked. I ask you to help me and send me the modem flash file to program it, because I did not find anything when I searched. Thank you.
Which firmware exactly have you tried ?

According to the firmware release note, the V1.00(AAJZ.6)C1 is also compatibile with VMG1312-B10B

Here the steps to use tftp.

Good luck!
« Last Edit: March 15, 2021, 06:52:38 PM by hushcoden »
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MOHAMMAD SAEID

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #6 on: March 15, 2021, 07:49:48 PM »

Which firmware exactly have you tried ?

According to the firmware release note, the V1.00(AAJZ.6)C1 is also compatibile with VMG1312-B10B

Here the steps to use tftp.

Good luck!

thank you
I read the steps of using ftp but did not understand exactly what to do. Can you tell me exactly what to do?
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hushcoden

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #7 on: March 15, 2021, 08:01:44 PM »

@Mohammad

Try searching online if there is an explanation how to start tftp in recovery mode - as the modem doesn't boot correctly. You might also need to use a USB to TTL cable...

Hopefully some other member of this forum will be able to provide additional help.
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Weaver

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Re: Dump File for ZyXEL VMG1312-B10B or -B10A
« Reply #8 on: March 15, 2021, 11:32:17 PM »

I wonder if the 30 s reset procedure works for this modem same as the VMG 1312-B10A?

This is the recovery procedure that I use

* iPad to 192.168.1.11 / 255.255.255.0 / gateway 192.168.1.1 by choosing manual and then hit manual again after entering the values
* Plug ethernet cable into modemís port 2 or 3 and into main switch
* Unplug router if any from main switch
* Power the modem off
* insert a pokey implement into the modemís reset hole to depress the switch (there is a similarly sized but protruding WPS)
* Power modem on, keeping poker poked in all the time still
* Keeping poker in, LED will flash for 20s then go solid red
* Release poker
* If the device is left in the solid red light mode then a recovery page should appear at http://192.168.1.1, but only if the ethernet cable is connected to port 2 or 3. Port 1 or is it 4 -which is it -will not work, depending on which way you read the port numbering. (I think the port on the far right is the bad one.)
* file selector prompt, select the firmware file
* After you hit enter at the load firmware prompt, after so many secs the screen should change to show a [back] button. (If not, then you may have put cable in the wrong port, so check it is in port 2 or 3)
* Takes forever to blow flash, no UI feedback
* after 2 mins the modem will reboot (no progress indication)
* When the modem web UI comes up, at http://192.168.1.1: log in with username=admin, password=1234
* Forcible password change, set password to standard admin password
* using menu option "configuration" > "restore", choose the XML config
* When you have waited for a minute or so, hit refresh in browser
* you have to make sure you go back into the the "configuration" menu again, then modem will reboot
* Modemís IP address will now change - it will be wrong when the modem boots, so set your machine to 192.168.n.11 / 255.255.255.0 / gateway 192.168.1.1
* When the modem config is loaded, check for the good version string in the "system" menu (top menu on extreme right)
* telnet into modem, log in as "supervisor", with supervisor password
* Telnet CLI : Enter the command :  save_default clean
* All done

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