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Author Topic: DNS problem?  (Read 3804 times)

Weaver

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DNS problem?
« on: March 08, 2021, 10:58:03 AM »
I’m trying to access the web server www2.smo.uhi.ac.uk and it seems to me that its DNS has gone bad in some way. I used an iOS DNS lookup app and I got a ‘timeout error trying to access DNS servers’. Looking up something like www.google.co.uk worked fine so it’s not a problem at my end.

Anyone got any thoughts?

It’s the Gaelic college on Skye, affiliated to the UHI (University of the Highlands and Islands) and I’m surprised if they have managed to break their DNS. Very odd.
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roseway

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Re: DNS problem?
« Reply #1 on: March 08, 2021, 11:51:51 AM »
It's not a DNS problem, the server is down. You can check with https://www.isitdownrightnow.com/ or https://downforeveryoneorjustme.com/
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Weaver

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Re: DNS problem?
« Reply #2 on: March 08, 2021, 12:30:44 PM »
Ah, many thanks! I forgot about those useful sites. The app I used seems to give out misleading error messages then.

Wow, SMO (the college, www.smo.uhi.ac.uk) has broken their Gaelic dictionary web server. And their main one www.smo.uhi.ac.uk according to that testing tool website. What on earth are they doing?
« Last Edit: March 08, 2021, 12:34:22 PM by Weaver »
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Weaver

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Re: DNS problem?
« Reply #3 on: March 11, 2021, 07:17:08 AM »
It has been down for days now. How can the entire college www be broken for this long? Any thoughts ?

A traceroute just goes off into oblivion in or after JANET.
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jelv

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Re: DNS problem?
« Reply #4 on: March 11, 2021, 12:40:55 PM »
The main university website is up and there's a contact us on there.

https://www.uhi.ac.uk/en/campuses/sabhal-mor-ostaig-uhi/
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burakkucat

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Re: DNS problem?
« Reply #5 on: March 11, 2021, 05:13:47 PM »
I see the following --

Code: [Select]
[bcat ~]$ whois smo.uhi.ac.uk
[Querying whois.ja.net]
[whois.ja.net]

No such domain smo.uhi.ac.uk

[bcat ~]$ whois uhi.ac.uk
[Querying whois.ja.net]
[whois.ja.net]

Domain:
uhi.ac.uk

Registered For:
University of the Highlands and Islands

Domain Owner:
University of the Highlands and Islands

Registered By:
Jisc Services Limited

Servers:
gnasher.uhi.ac.uk 194.35.200.250
dennis.uhi.ac.uk 194.35.192.250
walter.uhi.ac.uk 194.35.192.9
bertie.uhi.ac.uk 54.83.21.223
spotty.uhi.ac.uk 46.137.249.242

Registrant Contact:
Mike MacDonald

Registrant Address:
12b Ness Walk
INVERNESS
IV3 5SQ
United Kingdom
+44 1463 279000 (Phone)
+44 1463 279002 (FAX)
mike.macdonald@uhi.ac.uk

Renewal date:
Sunday 12th Jun 2022

Entry updated:
Thursday 12th March 2020

Entry created:
Monday 10th November 2003

[bcat ~]$

I'm amused that the Japanese database was used for both of the above lookups.
« Last Edit: March 12, 2021, 05:45:13 PM by burakkucat »
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Weaver

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Re: DNS problem?
« Reply #6 on: March 11, 2021, 05:37:49 PM »
@jelv I saw that ‘main university’ site. SMO is a semi-autonomous thing with its own governance and is just affiliated with the UHI. That UHI website is in English whereas SMO’s own website is all bilingual with Gaelic being the default, and also has a separate sub-site containing very useful stuff meant for current students. SMO also had a second domain name www2.smo.uhi.ac.uk which is used by their web-based Gaelic-English dictionary service.

It’s incredible - how they can just let it break? Perhaps their domain registration ran out because someone screwed up?

My neighbour works for the UHI at SMO, so I will put my wife on the case.  ;)
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displaced

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Re: DNS problem?
« Reply #7 on: March 12, 2021, 01:12:10 PM »
I don’t think ja.net has anything to do with Japan - it’s the Joint Academic NETwork (JANET), which has been around in the UK for yonks.
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j0hn

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Re: DNS problem?
« Reply #8 on: March 12, 2021, 01:31:05 PM »
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meritez

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Re: DNS problem?
« Reply #9 on: March 12, 2021, 04:12:53 PM »
Quote from: burakkucat on March 11, 2021, 05:13:47 PM
I see the following --

Code: [Select]
[bcat ~]$ whois smo.uhi.ac.uk
[Querying whois.ja.net]
[whois.ja.net]

No such domain smo.uhi.ac.uk

[bcat ~]$ whois uhi.ac.uk
[Querying whois.ja.net]
[whois.ja.net]

Domain:
uhi.ac.uk

Registered For:
University of the Highlands and Islands

Domain Owner:
University of the Highlands and Islands

Registered By:
Jisc Services Limited

Servers:
gnasher.uhi.ac.uk 194.35.200.250
dennis.uhi.ac.uk 194.35.192.250
walter.uhi.ac.uk 194.35.192.9
bertie.uhi.ac.uk 54.83.21.223
spotty.uhi.ac.uk 46.137.249.242

Registrant Contact:
Mike MacDonald

Registrant Address:
12b Ness Walk
INVERNESS
IV3 5SQ
United Kingdom
+44 1463 279000 (Phone)
+44 1463 279002 (FAX)
mike.macdonald@uhi.ac.uk

Renewal date:
Sunday 12th Jun 2022

Entry updated:
Thursday 12th March 2020

Entry created:
Monday 10th November 2003

[bcat ~]$

I'm amused that the Japanese database was used for both of the above lookups.

i wonder if anyone else sees the Beano references
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burakkucat

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Re: DNS problem?
« Reply #10 on: March 12, 2021, 05:44:40 PM »
Quote from: displaced on March 12, 2021, 01:12:10 PM
I don’t think ja.net has anything to do with Japan - it’s the Joint Academic NETwork (JANET), which has been around in the UK for yonks.

Quote from: j0hn on March 12, 2021, 01:31:05 PM
As above...
https://en.m.wikipedia.org/wiki/JANET

Thank you, both.  :)  I'm well aware of JANET, from the 1980s, but wonder why such an obscure reference is used?  :-\
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Weaver

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Re: DNS problem?
« Reply #11 on: March 12, 2021, 09:08:10 PM »
My wife tells me that UHI as well as Sabhal Mór Ostaig (www.smo.uhi.ac.uk) has been hit by ransomware but I don’t have any details; on Saturday last. She said various other organisations have been hit.
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Weaver

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Re: DNS problem?
« Reply #12 on: March 25, 2021, 04:58:09 PM »
I simply can’t understand why the servers have been down for so long. We’re they not backed up? I would just wipe them and restore from a backup. I always used o keep a complete bootable cloned full system on a hard disk in a drawer ready to just drop in, so a restore wasn’t even needed. (I used Acronis full drive cloning s/w back then.)
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digbey

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Re: DNS problem?
« Reply #13 on: March 25, 2021, 10:26:24 PM »
http://www.smo.uhi.ac.uk/ works fine for me.
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burakkucat

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Re: DNS problem?
« Reply #14 on: March 25, 2021, 11:15:53 PM »
Quote from: digbey on March 25, 2021, 10:26:24 PM
http://www.smo.uhi.ac.uk/ works fine for me.

Having just checked, I can type "likewise".
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