Afternoon all!
I upgraded my BT broadband package in July 2020 from 'up to 52mb' to Fibre 2 'up to 80mb'. In the confirmation email it advertised expected download speeds of
49-72mb. My distance from the cabinet according to Google (using roads rather than direct is 0.2m/320m).
The speeds kept fluctuating at first and I had a new NTE5C master socket fitted end of July 2020 which helped bring noise margin down to 6db and DSL uptime increased from the standard 7/14 day reset to uninterrupted in excess of 30+ days (last DSL downtime was a BT firmware upgrade 30th Dec).
My speeds have not altered much to the expected range towards 70mb. I am still getting no more than 57mb according to the router stats. What is odd is that according to mybt account login, it still says download range of 49-52mb even though I upgraded to 80mb in July.
I am very confused as to why, considering my distance to cabinet is only approx 300m, I don't have any disconnections and a good master socket, why is it still not improving? I did request a DLM reset last year which altered speed from 52 to 57 (according to router stats). Currently the 'test my speed' on BT website says 53.1mb to hub.
Any help would be appreciated! (Rant over)