That could well be the answer then guys, that we haven’t called EE to get it enabled.
Who can get WiFi Calling?Anyone on an EE pay monthly plan with a compatible phone. Sorry, it’s not available on pay as you go yet.To use the service, be sure to check your device supports WiFi calling first.How do I set up WiFi Calling?WiFi Calling is easy to set up.Just connect your phone to WiFi, ensure you have the latest software installed and switch on WiFi Calling in your settings. The process is slightly different for each phone – select yours to see how it’s done: