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Author Topic: Zyxel XMG 3927 question  (Read 992 times)

Damob9k

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Zyxel XMG 3927 question
« on: November 28, 2020, 12:05:36 PM »

Hi All,

I had a Zyxel VMG8324-B10A but it was driving me mad with out of MDM memory reboots (had tried firmware updates) so anyway I purchased a XMG 3927 - seems to be pretty good so far !

Literally a week after it arrived, i got an email from BT saying i can now get FTTP !!

So the first possibly silly question is .. will the XMG 3927 be ok for 300Mbs FTTP ?  .. i assume the wan port connects to the new BT doo dar when it's installed ?

The other question/s are, on the VMG8324 I had a schedule to turn the lights off in the evening, but i can't see this option with the XMG, is that just because it's a less feature rich model ?

Also, when i try to search for this model on the Zyxel UK site and worldwide sites, it doesn't even find the XMG 3927 !! which i find a bot worrying ? have i bought a pup ?

Many thanks for any help.
Damian
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re0

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Re: Zyxel XMG 3927 question
« Reply #1 on: November 28, 2020, 04:28:10 PM »

XMG3927-B50A? Don't see why not. You can connect it to another modem and use the WAN over Ethernet.

By the way, there is a whole product page for it here.
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ISP: Zen - G.fast 330/50

Gigaclear FTTP for 2021? Maybe it's too late.

roseway

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Re: Zyxel XMG 3927 question
« Reply #2 on: November 28, 2020, 04:32:39 PM »

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  Eric

Damob9k

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Re: Zyxel XMG 3927 question
« Reply #3 on: November 29, 2020, 04:31:55 PM »

Thanks re0 & roseway, yeah sorry i should of said i had found that page, but it doesn't show any firmware files.

is this router aimed at ISP's ? as it doesn't show up on a search on their main sites ?

Cheers
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Alex Atkin UK

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Re: Zyxel XMG 3927 question
« Reply #4 on: November 29, 2020, 06:03:32 PM »

Its clearly not ISP exclusive as Zyxel UK are selling it directly on Amazon.
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hushcoden

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Re: Zyxel XMG 3927 question
« Reply #5 on: November 29, 2020, 06:25:45 PM »

Thanks re0 & roseway, yeah sorry i should of said i had found that page, but it doesn't show any firmware files.

Firmware here: ftp://ftp.zyxel.com/XMG3927-B50A/firmware/

or here ftp://ftp2.zyxel.com/XMG3927-B50A/firmware/
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re0

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Re: Zyxel XMG 3927 question
« Reply #6 on: November 29, 2020, 08:21:35 PM »

Has Zyxel changed their website? It seems like it used to be easier to find product downloads. :-\ Their download library seems to not be showing consumer models, which is a disappointment unless I'm in the wrong place.

Anyway, I think the XMG3927-B50A is on the same version since release.
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ISP: Zen - G.fast 330/50

Gigaclear FTTP for 2021? Maybe it's too late.

bkehoe

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Re: Zyxel XMG 3927 question
« Reply #7 on: November 30, 2020, 10:26:12 AM »


Anyway, I think the XMG3927-B50A is on the same version since release.

From what I remember it was a firmware from last year was the newest which is what came pre-loaded on the router, as I contacted Zyxel support a few months back looking for a newer one (which they didn't have) as I couldn't get the 3927 to work with IPv6 on BT on gfast. Ended up returning it due to this issue.
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re0

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Re: Zyxel XMG 3927 question
« Reply #8 on: November 30, 2020, 05:17:04 PM »

From what I remember it was a firmware from last year was the newest which is what came pre-loaded on the router, as I contacted Zyxel support a few months back looking for a newer one (which they didn't have) as I couldn't get the 3927 to work with IPv6 on BT on gfast. Ended up returning it due to this issue.

Odd. IPv6 appears to be working fine for me on Zen. I know it's a bit late, but can you recall the sort of issues you had?
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ISP: Zen - G.fast 330/50

Gigaclear FTTP for 2021? Maybe it's too late.

bkehoe

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Re: Zyxel XMG 3927 question
« Reply #9 on: November 30, 2020, 05:47:57 PM »

Odd. IPv6 appears to be working fine for me on Zen. I know it's a bit late, but can you recall the sort of issues you had?

It wouldn't even get a public ipv6 IP address for itself let alone delegate anything and I presumed it was something to do with it being incompatible with BTs prefix size from some searching, but I know very little about IPv6 which doesn't help! Spent 2 weeks trying every possible setting and not even once did it work. In the past before I got gfast my 8924 had been a tad temperamental with IPv6 and occasionally needed a reboot, but at least it worked most of the time but given the gradual move to v6 going forward I didn't want to hang onto an expensive router if there wasn't a resolution as I was approaching the time limit for returning it for a refund.
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smallal

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Re: Zyxel XMG 3927 question
« Reply #10 on: December 03, 2020, 02:04:57 PM »

Still no new firmware since the original release, very annoying as they've acknowledged a problem I identified some time ago in that it doesn't work with BT TV.
Most Zyxel routers have had the same problem (no idea why, TP-Link routers work out of the box) but a workaround was found by turning on concurrent WAN.
However Zyxel haven't provided this feature in this model's current firmware, it's time they got their finger out!
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meritez

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Re: Zyxel XMG 3927 question
« Reply #11 on: December 03, 2020, 04:44:14 PM »

Has anyone requested the source code for the XMG 3927?
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