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Author Topic: HG612 Wonít connect to internet?  (Read 423 times)

Pa_Dawg

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HG612 Wonít connect to internet?
« on: November 09, 2020, 02:02:10 PM »

I have received the HG612 today and it wonít connect to the internet, the DSL light is a dim green light while the LAN cables lights are on. Is it because of the firmware? Do I need to install the B030SP08 firmware as the line might have G.INP support. Iím sure I donít have g.fast as well so canít understand why itís not working
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Pa_Dawg

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Re: HG612 Wonít connect to internet?
« Reply #1 on: November 09, 2020, 02:02:51 PM »

And how do install the firmware if the router canít connect to the internet?
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tubaman

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Re: HG612 Wonít connect to internet?
« Reply #2 on: November 09, 2020, 04:15:47 PM »

In its default state the HG612 is configured as a modem. Do you have a router connected to it as that will be needed to supply the PPP connection details to allow an internet connection?
 :)
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Pa_Dawg

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Re: HG612 Wonít connect to internet?
« Reply #3 on: November 10, 2020, 12:07:45 AM »

Yeah I have it connected to the ASUS AX86U, it works fine with the vigor 130
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RealAleMadrid

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Re: HG612 Wonít connect to internet?
« Reply #4 on: November 10, 2020, 07:30:04 AM »

@Pa_Dawg You can connect to the internet using the vigor 130 so you can download the HG612 firmware file to your PC then unlock the HG612 modem offline. No requirement for it to be connected to the internet to install the firmware. It should only be connected to your PC while updating the firmware. However the dim green DSL light doesn't sound too good, it could be a faulty unit.:( If you do manage to update it you can access the modem stats which will show if it is getting sync and connecting etc.
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Pa_Dawg

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Re: HG612 Wonít connect to internet?
« Reply #5 on: November 10, 2020, 09:08:24 AM »

How do I unblock it offline
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Weaver

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Re: HG612 Wonít connect to internet?
« Reply #6 on: November 10, 2020, 09:52:34 AM »

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