Re contracted with Sky - had Sky Fibre Max, and was getting a connection speed of 48999 down, and 15553 up. SNR was 6.4 DB.
The recontract puts me on a different product, which is supposed to be the same, just a rename - Sky Superfast - but it has dropped my speed to 39998 down, 9999 up.
Apparently, ive been put on the 40/10 tariff, something to do with the line check speed, being at a certain threshold, even though I was getting 49mb down, im now getting 40.
Current stats are
xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 16083 Kbps, Downstream rate = 56840 Kbps
Bearer: 0, Upstream rate = 9995 Kbps, Downstream rate = 39998 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 17.9 9.9
Attn(dB): 19.7 0.0
Pwr(dBm): 5.8 5.8
Now, when I renewed, sky told me I would not loose speed (I specifically asked this, when they said your speed will be around 36mb) I said I have about 50 now, so will that change - NO I was told.
Ive complained to sky, and they do say I was mis informed, and have agreed to let me out of my contract early so I can go else where, they can't pout me on a different tariff (so they say) - I did explain I wanted to just go on the 80/20 Openreach product, but fell on deaf ears.
My question is, if I move elsewhere, and go for someone else who has an 'upto 66-80mb package, am I still going to get stuck with the slower speed
If so, I will still move, as other tariffs are cheeper, (Now Broadband - sky in disguise!!) charge £23 for 12 months 40/10 with free unlimited calls - im paying £37 for that, so there is a saving to be had - but id like to get the best I can, so would pay them the extra money for their faster package, but dont want to get landed with the same speed.
Any suggestions?