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[Rorton]

Had my hg612 unlocked for a good few months now, recently needed to get into the gui, and it’s no longer responding.

Does the unlock get overwritten at all?

[burakkucat]

Does the unlock get overwritten at all?

No. My suggestion is that you give the HG612 a "long reset".

• Power off the HG612.
• Disconnect the cable(s) from the HG612's LAN port(s) to your router.
• Disconnect the cable from the HG612's DSL port to the incoming line.
• Power on the HG612 and wait for, at least, two minutes.
• Press the reset button and keep it held for 20 - 30 seconds.
• Release the reset button and wait for, at least, two minutes.
• Connect an Ethernet patch cable from the LAN2 port of the HG612 to a computer with its Ethernet port configured with a static address on the 192.168.1.0/24 sub-net. (Any address from 192.168.1.2 to 192.168.1.254 will do.)
• Check that the GUI is now accessible on the default IPv4 address (192.168.1.1).
• Re-establish your normal hardware configuration.

[Rorton]

Thanks. Saw another post of yours that suggested that but didn’t seem to work
, so I reflashed

Oddly, when reflashed, the 192.168.1.1 address didn’t respond, it’s ip was 192.168.1.10.

That may have been why the long reset didn’t work, the ip wasn’t 1.1

[burakkucat]

Oddly, when reflashed, the 192.168.1.1 address didn’t respond, it’s ip was 192.168.1.10.

That may have been why the long reset didn’t work, the ip wasn’t 1.1

Very odd. I'm unable to explain your finding. But, hopefully, it will now operate correctly.

[Rorton]

Thanks - do these devices exhibit this often - i'm sure when I used this before I used a DrayTek - it happened then.

I have the 301 lan removed in case it was some strange management that was messing up the config.
Next time I'll try the long reset again, and then hopefully it will have reset back to the .10 address and I won't have to flash it again.

[burakkucat]

Thanks - do these devices exhibit this often - i'm sure when I used this before I used a DrayTek - it happened then.

No, not to my knowledge.

However those devices are now ageing, having been the initial VDSL2 capable modems available, in the U.K., since 2011.

[Chrysalis]

I dont think I ever recall my hg612 GUI locking up.

[dambuilder]

No, not to my knowledge.

However those devices are now ageing, having been the initial VDSL2 capable modems available, in the U.K., since 2011.

Just out of interest what's the recommended modem only alternative to a HG612.?

[j0hn]

Just out of interest what's the recommended modem only alternative to a HG612.?

My recommendation is a Zyxel VMG1312-B10A configured in bridge mode (modem only).
It has the same shape/form factor as the HG612 only in black.

The VMG8x24-B10A performs very similar to the 1312 only a different style with ports on the back rather than the bottom.
The 8x24 comes in 2 revisions, the 8324 and 8924.
Both identical except the 8924 has 5GHz AC WiFi available.

[dambuilder]

My recommendation is a Zyxel VMG1312-B10A configured in bridge mode (modem only).
It has the same shape/form factor as the HG612 only in black.

The VMG8x24-B10A performs very similar to the 1312 only a different style with ports on the back rather than the bottom.
The 8x24 comes in 2 revisions, the 8324 and 8924.
Both identical except the 8924 has 5GHz AC WiFi available.

That's great thanks I'll have a look. I'm moving next month from a house with FTTP to FTTC so need a modem to use with my ASUS RT-AC88U.

[wolvesmad]

I had a HG612 that would just randomly lock up for no reason. I blamed it on old age and chucked it.

[Alex Atkin UK]

I had a HG612 that would just randomly lock up for no reason. I blamed it on old age and chucked it.

 

As someone who has re-capped quite a few modem/routers over the years, this really hurts.  I only just got rid of my old ADSL modem/routers, I'm such a hoarder.