Broadband Related > Known Network Issues + MSO's
Andrews and Arnold core packet loss; central badness Sunday 16:00 / 17:00
Chrysalis:
I have since chatted to Andrew over IRC, it was unfortunate as can see on the status page, this wouldnt have happened if the issue last week didnt make them disable the second interconnect (there would have been I expect just a 1 minute drop and reconnect instead), but I gave him some info on my setup to help them work out why some people didnt connect back properly.
I have a 20 minute outage to look forward to later this month as well as there is planned work listed for TT covering my exchange. Good to know this in advance.
Weaver:
Do I take it from https://aastatus.net/37312 that AA knows that there is a lot more to this than the TalkTalk thing though? I am not a TalkTalk user after all so I don’t have an explanation.
burakkucat:
--- Quote from: Weaver on September 16, 2020, 04:05:33 PM ---Do I take it from https://aastatus.net/37312 that AA knows that there is a lot more to this than the TalkTalk thing though?
--- End quote ---
I am under the impression that the listed work is related to the earlier, not the latest, outage. But then A&A will never make a simple statement, preferring to quote links to other events to add to the overall, general, confusion. (Why make a simple statement when one can make it confusingly complicated?) :-X
Weaver:
AA staff were doing more investigative work, and some fixes in the early hours of this morning (Thursday morning). See https://aastatus.net/37312 :
--- Quote ---“There are a couple of outstanding things we still need to work on, but on the whole this has been successful. The main thing being the reboot of a core switch which has fixed most of the problems we've had recently.”
--- End quote ---
AA-Andrew was kind enough to email me and he said:
--- Quote ---“We were able to resolve some of the problems that had been part of the recent outages. In short, one of our switches was somehow upset and was made happy by rebooting it. This was the last thing to try after we had checked over configurations and tried other things, but in the end it was a turn it off and back on again.”
--- End quote ---
This morning’s maintenance work sent everything completely crazy here - 42 emails [!] from clueless 04:21-04:43 relating to bogus ‘line-down/up’ events, triggered by detection of packet loss; however failover kicked in (often ;) ) and 3G took over seamlessly, albeit unnecessarily.
Alex Atkin UK:
--- Quote from: Weaver on September 17, 2020, 06:10:36 PM ---AA staff were doing more investigative work, and some fixes in the early hours of this morning (Thursday morning). See https://aastatus.net/37312 :
AA-Andrew was kind enough to email me and he said:
This morning’s maintenance work sent everything completely crazy here - 42 emails [!] from clueless 04:21-04:43 relating to bogus ‘line-down/up’ events, triggered by detection of packet loss; however failover kicked in (often ;) ) and 3G took over seamlessly, albeit unnecessarily.
--- End quote ---
Living up to its name I see. ::)
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