Firstly no idea where to post this so I apologise if this is in the wrong section.
Issue as follows. Someone I know is using a VMG8324-B10A on BT and also has BT Vision and is trying to watch BT Sports however it comes back saying "No internet connection". I've done some Googling to try and figure out what could be wrong and have enabled features like IGMP but its still not working.
I am wondering what I am missing that could be causing an issue? Any help would be appreciated, thanks.