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Author Topic: Zyxel VMG8924-B10A - working fine but Firmware page stuck on Restart message  (Read 1203 times)

Chunkers

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Router is Restarting Now. Please wait ......

After ignoring firmwares for a long time I updated my firmware in my VMG8924-B10A routers from v14 firmware to v28 without issue a week ago and everything working OK I didn't really bother checking anything.

Yesterday decided to try the 'Johnson' firmware which seems like a very cool development, when I go to the Maintenance-Firmware Update menu item on both my routers I see this :



As I mentioned they both continue to work fine, I just can't do any firmware updates.  Is there an easy fix for this?

Apologies if there is a post covering this elsewhere, I did search

C
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burakkucat

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Decide upon which VMG8924-B10A you can take out of service and then try the following --
  • Power off the device.
  • Disconnect all cables (except that from the PSU).
  • Insert your favourite opened up paper-clip (or a meter probe) into the hole to operate the "reset" button. Continue to hold the button depressed.
  • Power on the device and continue to hold the reset button depressed.
  • Wait until all changes in the LEDs status have stopped. Release the "reset" button.
  • Wait, say, five minutes.
  • Power off the device and wait, say, five minutes.
  • Power on the device, connect it to a computer and re-configure it.
  • Re-connect it to your router.
Assuming all is now good, repeat the above process with the second VMG8924-B10A.
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Chunkers

  • Reg Member
  • ***
  • Posts: 526
  • Brick Wall head-banger

Decide upon which VMG8924-B10A you can take out of service and then try the following --
  • Power off the device.
  • Disconnect all cables (except that from the PSU).
  • Insert your favourite opened up paper-clip (or a meter probe) into the hole to operate the "reset" button. Continue to hold the button depressed.
  • Power on the device and continue to hold the reset button depressed.
  • Wait until all changes in the LEDs status have stopped. Release the "reset" button.
  • Wait, say, five minutes.
  • Power off the device and wait, say, five minutes.
  • Power on the device, connect it to a computer and re-configure it.
  • Re-connect it to your router.
Assuming all is now good, repeat the above process with the second VMG8924-B10A.

Thanks I'll give it a go!
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Chunkers

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Worked perfectly for both, thank you!

For anyone trying this, you have to hold the reset button in for a surprisingly long time before you see the LED colour changes stop .....

Both now running Johnson firmware, nice ...

Thanks again @burakkucat

C
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burakkucat

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Thanks again @burakkucat

You are welcome.  :)

The technique is what I call a "long hard reset". If it fails, the next step would be to open up the device and connect to the serial console . . .
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