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Good Deal with PN Offer
tiffy:
--- Quote ---I know PN are terrible with billing error but I know the staff are there to put it right for me.
--- End quote ---
Then you have been very lucky to date, an awfuly lot of PN customers have not, check out the PN forum.
If I remember correctly you were part of the "stuck billing" issue for quite a few months ?
Since the implementation of their "new" billing system towards the end of 2018 their administration logistics have been/still are for many customers an absolute nightmare which they seem to be incapable of fixing.
I always "hung on" with PN on the grounds that their tech. support when needed was good, that's recently changed for me.
They recently refused to address an issue I had on the grounds that OR could not attend my residence (if so required) due to Covid-19 restrictions then my neighbour (a BT customer) had OR in attendance a few days later and addressed his issue which in this case luckily resolved my issue also.
Good luck with your 24 month contract, hope it works out well for you.
Edit: Spelling correction.
adslmax:
PN has always put me on Elevated Priority due to my disability. They look after me well. I can trust them even in 24 months contract.
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