Kitz ADSL Broadband Information
adsl spacer  
Support this site
Home Broadband ISPs Tech Routers Wiki Forum
 
     
   Compare ISP   Rate your ISP
   Glossary   Glossary
 
Please login or register.

Login with username, password and session length
Advanced search  

News:

Author Topic: Plusnet contract renewal offers  (Read 6054 times)

Alex Atkin UK

  • Addicted Kitizen
  • *****
  • Posts: 5592
    • Thinkbroadband Quality Monitors
Plusnet contract renewal offers
« on: June 01, 2020, 11:19:07 AM »
I was wondering if anyone on Plusnet has noticed if the offers get better towards the end of your contract, or do they pretty much stay the same?

I currently have an offer to renew for slightly cheaper than I'm currently paying and wondered if I should take it now, or wait closer to my contract end date?
« Last Edit: June 01, 2020, 12:16:33 PM by Alex Atkin UK »
Logged
Broadband: Zen Full Fibre 900 + Three 5G Routers: pfSense (Intel N100) + GL.iNet GL-X3000
Network: Netgear MS510TXUP, Netgear MS510TXPP, Netgear GS110EMX WiFi: Zyxel NWA210AX + Ubiquity NanoHD
Broadband History & Ping Monitor

Jaggies

  • Member
  • **
  • Posts: 94
Re: Plusnet contract renewal offers
« Reply #1 on: June 01, 2020, 02:48:50 PM »
Logged

Alex Atkin UK

  • Addicted Kitizen
  • *****
  • Posts: 5592
    • Thinkbroadband Quality Monitors
Re: Plusnet contract renewal offers
« Reply #2 on: June 01, 2020, 03:18:00 PM »
« Last Edit: June 01, 2020, 03:25:27 PM by Alex Atkin UK »
Logged
Broadband: Zen Full Fibre 900 + Three 5G Routers: pfSense (Intel N100) + GL.iNet GL-X3000
Network: Netgear MS510TXUP, Netgear MS510TXPP, Netgear GS110EMX WiFi: Zyxel NWA210AX + Ubiquity NanoHD
Broadband History & Ping Monitor

underzone

  • Reg Member
  • ***
  • Posts: 442
Re: Plusnet contract renewal offers
« Reply #3 on: June 01, 2020, 04:37:58 PM »
Logged

g3uiss

  • Kitizen
  • ****
  • Posts: 1200
  • You never too old to learn but soon I may be
    • Midas Solutions
Re: Plusnet contract renewal offers
« Reply #4 on: June 01, 2020, 07:03:13 PM »
Logged
Cerebus FTTP 500/70 Draytec 2927 VOXI 4G fallback.

underzone

  • Reg Member
  • ***
  • Posts: 442
Re: Plusnet contract renewal offers
« Reply #5 on: June 01, 2020, 07:53:24 PM »
At least the O/P can now ask for the same deal.
A little bit of bargaining power if you are inclined to 'haggle' for the best deals  ;D
Logged

Alex Atkin UK

  • Addicted Kitizen
  • *****
  • Posts: 5592
    • Thinkbroadband Quality Monitors
Re: Plusnet contract renewal offers
« Reply #6 on: June 01, 2020, 08:16:39 PM »
Logged
Broadband: Zen Full Fibre 900 + Three 5G Routers: pfSense (Intel N100) + GL.iNet GL-X3000
Network: Netgear MS510TXUP, Netgear MS510TXPP, Netgear GS110EMX WiFi: Zyxel NWA210AX + Ubiquity NanoHD
Broadband History & Ping Monitor

Chunkers

  • Reg Member
  • ***
  • Posts: 575
  • Brick Wall head-banger
Re: Plusnet contract renewal offers
« Reply #7 on: June 02, 2020, 07:45:19 AM »
My PlusNet contract ends on the 5th June, all I have had is an email telling me this, on my account is the renewal offer for 26.99.

I initiated the transfer of my line to Zen yesterday and I got a 'we are sorry you are leaving' email but no follow-up call or offer from PlusNet, I didn't trying to negotiate with them.  I am moving because I am fed up with their inability to provide support - Plusnet have been excellent connection-wise but on two occasions over the last 18 months I have had issues requiring support and it has taken an age to get sorted and the phone waits are looong ....

C
Logged

adslmax

  • Kitizen
  • ****
  • Posts: 2311
Re: Plusnet contract renewal offers
« Reply #8 on: July 09, 2020, 01:28:51 AM »
Logged

tiffy

  • Kitizen
  • ****
  • Posts: 1370
Re: Plusnet contract renewal offers
« Reply #9 on: July 09, 2020, 08:39:55 AM »
Quote
I initiated the transfer of my line to Zen yesterday and I got a 'we are sorry you are leaving' email but no follow-up call or offer from PlusNet

Quote from TBB guide:  https://www.thinkbroadband.com/guides/broadband-switching-and-migration-guide
Quote
IMPORTANT The old provider is NOT allowed to make you a deal to stay with them or contact you to tempt you to stay.
Not totally sure if TBB are quoting OFCOM's guidance here but would have thought so.

Completely agree regarding PN's current state, their admin system in particular is broken and they seem incapable of fixing, after 11 years of patronage and 18 months of still unresolved admin issues spanning two contracts I have given up and will be leaving at the end of my current contract.
« Last Edit: July 09, 2020, 08:44:43 AM by tiffy »
Logged
Vodafone FTTP 910/105, VF THG3000 Hub

Chunkers

  • Reg Member
  • ***
  • Posts: 575
  • Brick Wall head-banger
Re: Plusnet contract renewal offers
« Reply #10 on: July 09, 2020, 08:49:56 AM »
Logged

cbdeakin

  • Reg Member
  • ***
  • Posts: 101
Re: Plusnet contract renewal offers
« Reply #11 on: April 07, 2022, 03:09:33 AM »
Logged
Aluminium line. ECI cabinet. Fun times.