I've been thinking of moving to Zen from Sky for the last couple of weeks. The problem is, whenever I try to place an order, I can not progress past the "Order setup" page. I check the address details and direct debit details are correct, hit continue and then the page refreshes and takes me right back to the top of the page. I've tried 3 different browsers on this PC, an iPhone and trying to place the order over 4G. All have the same issue. I could call but I really don't fancy waiting in a queue for something that should be easily achieved by doing it online.