So, I flashed the HG612 and hooked the Pi into it for the last few days to see exactly what's going on with this line.
Now, it's painfully obvious I'm banded at 54Mb down/12Mb up.....
Stats recorded 25 May 2020 12:45:26
DSLAM type / SW version: IFTN:0xb206 (178.6) / v0xb206
Modem/router firmware: AnnexA version - A2pv6C038m.d24j
DSL mode: VDSL2 Profile 17a
Status: Showtime
Uptime: 2 days 21 hours 25 min 56 sec
Resyncs: 0 (since 22 May 2020 15:23:23)
Downstream Upstream
Line attenuation (dB): 17.6 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 54621 12127
SNR margin (dB): 6.3 6.0
Power (dBm): 6.9 6.9
Interleave depth: 1 1
INP: 0 0
G.INP: Not enabled Not enabled
Vectoring status: 5 (VECT_UNCONFIGURED)
RSCorr/RS (%): 0.0001 0.7466
RSUnCorr/RS (%): 0.0000 0.0000
ES/hour: 1.79 9.96
Now bear in mind I have NEVER known this line to drop. I've never had an issue with it being unstable. I do get dropped packets on various tests but never anything that causes 'problems' for me. My pings are 'good', 10ms or so.
Apologies for incoming image spam, but I'd be grateful if someone wiser than I were to have a scan over my graphs.
Now, my question(s)....
I was under the impression that PlusNet provide on the 'speed' profile? Posts on their forums seem to indicate they provide on the 'standard', 'stable' and 'super stable'. This obviously has an impact on the DLM error count....which as you can see, for a 'standard' profile would sit in the amber at around 250 errors per day whereas a 'speed' profile might scrape a 'green' and stand a chance of bumping up. My down line is clearly perfectly capable of a good chunk more but my up is goosed.
I have a plethora of speed tests on this line dating back to VDSL first install quite some years ago and my down speed has been where it is now for over a year, previously it sat somewhere around 55-56 and for a brief period of a month during the ECI cabinet trials it went up to 65.
Anyway, given that BTO pretty much shrugged when I had an engineer out meaning my chances of getting this clearly 'faulty' line (probably a dodgy buried joint box) are slim to nil....... is it worth me asking PlusNet to do a remote DLM reset to see if it stands a chance of rebanding slightly higher?