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[jaydog]

Ok so I have tried removing the ring wire and also tried behind the test socket, and i cannot sync higher than 4000 (i used to get about 5000).
Is there any point trying an iplate if i saw no improvement in sync behind the test socket?

[kitz]

Nope - all the i-plate does is isolate the ring wire.
So if youve already removed it, then the i-plate wont be of any benefit to you

See - http://www.kitz.co.uk/adsl/socket.htm#iplate

[jaydog]

u sure? just that my isp says it also stops interference from electrical equipment within the home.

[kitz]

Yes Im sure

Re info in the link I posted above

The iPlate is for NTE5 master sockets and has a 22mH choke which is intended to filter out interference that would normally be picked up on the bell wire.

[Ezzer]

There are a number of ways in which your router/modem can overhear interference on top of the broadband signal.

The bell wire is one of them as the circuit diagram for a basic radio is not that far removed from the the set up in an nte with the bell wire.

If you've had no difference in performance by disconnecting the bell wire then the I plate won't make any difference either.

The next step is do you get a difference by plugging into the test socket of the nte as this also disconnects the other 2 wires feeding your extentions. if the answer is yes then the full adsl faceplate would be the answer.

The next thing to check is are you star wired (by this I mean BT speak for extention wiring/bells connected before the nte. if so then idealy these should be disconnected & rewired to run from/after the nte. the idea being you have a way of checking if it's your wiring which is causing an issue with either your normal telephony or broadband should you have a problem, and therefore avoid a call out charge if you need an enginner to come out. Also it gives you a fall back in the test socket becomes an easy back-up to be used before your internal wiring is sorted shoud you have a problem there

It's a bit disconserting if the supplier if the I plate is stating the item is a infering it could be a blanket cure for interference

[kitz]

>> It's a bit disconserting if the supplier if the I plate is stating the item is a infering it could be a blanket cure for interference

Indeed.

I'm also a bit concerned about some of the headline claims Ive seen of improving performance by up to 4Mbps.  There could be a lot of disappointed purchasers.

Yes the product is a good thing for those that are afraid of stripping out the bell wire themselves.. but even removal of the bellwire is no guarantee.
Removing the bell wire on my own property didnt make a jot of difference to my own connection... and therefore purchasing an i-plate would be a total waste of time and £15-£18.
... and hence why I normally recommend testing from the test socket first before parting with any cash.

[Ezzer]

on a fault the first thing we do at a cusomers premises is find the nte and test to the test socket to see what we get. With broad band then replace the face plate if there are any extenton wires comming off it and retest. If theres a difference, disconnect the bell wire/s and retest. is the removal of the bell wire does the trick, a bell filtered face plate is fitted. and so on

[jaydog]

I dont know wot else to do then. 6mths ago i could get 4mb, now only 3mb since changing to adsl24.

[kitz]

Has your target SNR gone up?
This would affect the maximum speed at which you can sync at.

[jaydog]

yes, snr was set to 9

[kitz]

Then that will have had an effect on your max sync speed

See - http://forum.kitz.co.uk/index.php?topic=2555.0