Hi,can anybody help please?Due to an unreolvable ping issue with Tiscali they finally(after months of hassle) gave me a "Get out of jail free " MAC code.Here comes my problem.....I was on an 8 meg connection via them,granted my line/exchange will support up to 5meg,previous to this I was on an 8 meg connection.As soon as iI recieved my MAC code I started searching for another provider,however all speed tests carried out show that I can only get a 1 meg connection...the laugh is I was connected via Tiscali at time with a 6.4 meg speed.I know my line supports higher speeds through personal experience,Tiscali also had a BT engineer out who tested the line speed in my house at 6.8 meg & at the junction box...just outside the house...30 feet..ish at 6.8 meg.I have been in contact with BT & AOL to whom i switched...both keep referring me to the other...so far I have spent 2 COMPLETE days on phone going back & forth between the 2 of them.Can anyone please offer me some sort of advice or info as to wether Tiscali could have done something to my line to stop higher speeds...I really need 8 meg back.Thanks in advance