Hi
@weaver - you have access into your 123 account, so can easily do this
It is called unlock (all tld.com etc...) are locked by default and you click unlock, which then displays a key
You have to unlock them to transfer
Remember domain will auto lock after 5 days....
Alternatively contact your new provider for instructions on how to do this
Also remember you will be charged by new provider for transfer
The way we do this for our clients, is we have to charge a transfer fee, but we renew domain for 1 year, as transfer fee is equal to renewal fee
Most providers do this...
Lastly, anyone using our services, if we stop, our clients still have access to their domains as we open an account for them directly so it’s in their name not ours.
Many thanks
John