An update.... it’s still dropping daily, sometimes more frequently.
I moved ISP to A&A, who sent me a load of preconfigured kit including a ZyXEL VMG3925-B10B, cables, micro filter etc. It’s been connected to the test socket for many months now.
I am still seeing daily drops. There appears to be no pattern. Stats are as before with high FEC but little else.
A&A don’t seem keen on an engineer callout as they say they will be unlikely to find anything. So, here we are back at square one except that in these times we rely on our internet to home school my autistic son and my wife is attempting to teach remotely.
You’d think trying 5 different modems, many different cables, 2 master sockets, 4 filters, etc etc would be enough!
Latest modem stats
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason: 1
Last initialization procedure status: 0
Max: Upstream rate = 3042 Kbps, Downstream rate = 33579 Kbps
Bearer: 0, Upstream rate = 3042 Kbps, Downstream rate = 32259 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 3.5 6.2
Attn(dB): 31.2 0.0
Pwr(dBm): 11.0 7.1
VDSL2 framing
Bearer 0
MSGc: -6 26
B: 227 95
M: 1 1
T: 0 36
R: 10 12
S: 0.0000 0.9965
L: 8470 867
D: 4 1
I: 238 108
N: 238 108
Q: 4 0
V: 0 0
RxQueue: 75 0
TxQueue: 15 0
G.INP Framing: 18 0
G.INP lookback: 15 0
RRC bits: 0 24
Bearer 1
MSGc: 90 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 10.6667 0.0000
L: 24 0
D: 1 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 252330
OHFErr: 0 0
RS: 40093680 491833
RSCorr: 99338 0
RSUnCorr: 0 0
Bearer 1
OHF: 140887 0
OHFErr: 0 0
RS: 844950 0
RSCorr: 9 0
RSUnCorr: 0 0
Retransmit Counters
rtx_tx: 89104417 0
rtx_c: 478891 0
rtx_uc: 137757 0
G.INP Counters
LEFTRS: 44 0
minEFTR: 32204 0
errFreeBits: 223787137 0
Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 140237577 0
Data Cells: 1052757 0
Drop Cells: 0
Bit Errors: 0 0
Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0
ES: 45 68
SES: 32 0
UAS: 454 422
AS: 2264
Bearer 0
INP: 53.00 0.00
INPRein: 1.00 0.00
delay: 0 0
PER: 0.00 9.00
OR: 0.01 28.43
AgR: 32330.18 3070.67
Bearer 1
INP: 2.50 0.00
INPRein: 2.50 0.00
delay: 0 0
PER: 16.06 0.01
OR: 47.81 0.01
AgR: 47.81 0.01
Bitswap: 371/481 2/2
Total time = 1 days 23 hours 8 min 50 sec
FEC: 39718977 705
CRC: 1995 76
ES: 45 68
SES: 32 0
UAS: 454 422
LOS: 2 0
LOF: 2 0
LOM: 2 0
Latest 15 minutes time = 8 min 50 sec
FEC: 18830 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 36730 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Latest 1 day time = 23 hours 8 min 50 sec
FEC: 14523942 604
CRC: 1945 34
ES: 36 34
SES: 32 0
UAS: 312 280
LOS: 2 0
LOF: 2 0
LOM: 2 0
Previous 1 day time = 24 hours 0 sec
FEC: 25195035 101
CRC: 50 42
ES: 9 34
SES: 0 0
UAS: 142 142
LOS: 0 0
LOF: 0 0
LOM: 0 0
Since Link time = 37 min 43 sec
FEC: 99338 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
NTR: mipsCntAtNtr=0 ncoCntAtNtr=0
I’m really at a loss where to go next.