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[fwdlink]

Hi Folks,

I'm currently synced at 79999d/20000u, have always had download throughput of around 76Mbps, however for the last month I'm stuck at 67Mbps throughput when speedtesting.  I've been onto PN, they tell me nothing is wrong and that I am to ignore the IP profile and also what the PN website is telling me because of the "way things route on our network."  This all started when my cabinet went out one night for several hours and when it came back all of us seemed to have a DLM reset and what I noticed for the first time is I received G.Inp on the Uplink and also a G.Inp of 55 on the Downlink which never exceeded 50 before.  I have a cross-talking neighbor and when she turns off her modem my stats go quite "clean" compared to when she's on-line.  If I reboot when she's offline I get my normal G.Inp of 47 on the DL.

Nonetheless, ever since this event my throughput has been stuck at 67Mbps, I've reset all of my equipment, including down to factory, and nothing changes.  PN did make one change and I was up to 72, but alas that lasted only a week until DLM decided to take action on the line. Plusnet's Dashboard which they tell me to ignore says my line sync speed is 70.2Mbps

So I'm looking to some input, and how best to persevere with PN on this, are my stats holding my throughput back? 

BT speedtest won't even let me get to the IP profile page anymore, perhaps something changed, but when I first checked when this mess started it told me it was:
70.61 but my Sync was 79999


DSLAM type / SW version:   BDCM:0xa48c (164.140) / v0xa48c
Modem/router firmware:     AnnexA version - A2pv6F039v.d26a
DSL mode:                  VDSL2 Profile 17a
Status:                    Showtime
Uptime:                    16 days 3 hours 59 min 51 sec
Resyncs:                   1 (since 12 Dec 2019 01:13:33)
         
            Downstream   Upstream
Line attenuation (dB):     11.9      0.0
Signal attenuation (dB):   Not available on VDSL2      
Connection speed (kbps):   79999      20000
SNR margin (dB):           4.8      7.8
Power (dBm):               13.9      -1.9
Interleave depth:          8      8
INP:                       55.00      47.00
G.INP:                     Enabled      Enabled
Vectoring status:          5 (VECT_UNCONFIGURED)      

RSCorr/RS (%):             8.5492      2460.3735
RSUnCorr/RS (%):           0.0000      0.0000
ES/hour:                   0.19      5.79
Connection stats
xdslctl info --stats
xdslctl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason:    0
Last initialization procedure status:   0
Max:    Upstream rate = 23863 Kbps, Downstream rate = 84995 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 79999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        4.8             7.8
Attn(dB):        11.9            0.0
Pwr(dBm):        13.9           -1.9

                        VDSL2 framing
                        Bearer 0
MSGc:           -6              -6
B:              162             97
M:              1               1
T:              0               0
R:              8               8
S:              0.0000          0.0000
L:              21128           5457
D:              8               8
I:              171             106
N:              171             106
Q:              8               8
V:              2               2
RxQueue:                135             39
TxQueue:                27              13
G.INP Framing:          18              18
G.INP lookback:         27              13
RRC bits:               24              24
                        Bearer 1
MSGc:           186             58
B:              0               0
M:              2               2
T:              2               2
R:              16              16
S:              5.3333          16.0000
L:              48              16
D:              3               1
I:              32              32
N:              32              32
Q:              0               0
V:              0               0
RxQueue:                0               0
TxQueue:                0               0
G.INP Framing:          0               0
G.INP lookback:         0               0
RRC bits:               0               0
 

[kitz]

I am to ignore the IP profile and also what the PN website is telling me because of the "way things route on our network."

Since Plusnet started using dedicated WBMC their routing now bypasses the old gateways where the "Line Speed" limitations were applied and in theory it shouldn't make any difference.  Except if you have a static IP, when you will still go through the old gateways rather than an IP being allocated from the local pool via the MSE bRAs.

BT speedtest won't even let me get to the IP profile page anymore,

Yes I noticed they appear to have removed this function.  I'm hoping its not permanent.
You may still be able to get the info from Mouselike.

[Moderator edited to fix a typo.]

[NewtronStar]

There is also some info missing from your telnet stats and that is your INP information from bearer 0 this would help to see if you are INP/RTX High or Low for example :>

Code: [Select]

adsl info --stats

                        Bearer 0
INP:            45.00           0.00
INPRein:        0.00            0.00
delay:          0               0
PER:            0.00            9.56
OR:             0.01            26.76
AgR:            40252.99        6424.61

 >

[jelv]

http://www.speedtest.btwholesale.com/PerformanceTesterWS/diagnostics.do is still working for me!

[sevenlayermuddle]

http://www.speedtest.btwholesale.com/PerformanceTesterWS/diagnostics.do is still working for me!

Not working for me, when I enter my number I just get  “currently unable to perform a speed test”.   

But even if the site were working, the FTTP checker seems to be useless for me, by design...

please search for your property using post code and building number

... like hundreds upon thousands of rural addresses, I have no building number, just a post code and house name.   

Even apart from that, the very description of FTTP...

For broadband circuits delivered into your premises using fibre wires

What on earth is a “fibre wire”?   

[Ronski]

But even if the site were working, the FTTP checker seems to be useless for me, by design...

... like hundreds upon thousands of rural addresses, I have no building number, just a post code and house name.   

It's not restricted to rural premises, many houses, and in fact a large majority of the businesses on our estate and boats on the river at work have no address numbers. Thinking about how the BT Wholesale checker works on just a postcode I tried it in the diagnostic tool as well, and after asking me to confirm it was correct I got a list of addresses as per attached. Admittedly another design flaw as there is no clue it would do this.

[sevenlayermuddle]

Yes that does work for me too, though not entirely obvious.

[fwdlink]

There is also some info missing from your telnet stats and that is your INP information from bearer 0 this would help to see if you are INP/RTX High or Low for example :>

Thanks, @NewtronStar forgot to include that oops...Hope this helps, would be interested in your feedback, many thanks....

Here's the stats pull....

                        Bearer 0
INP:            55.00           47.00
INPRein:        1.00            0.00
delay:          0               0
PER:            0.00            0.00
OR:             0.01            0.01
AgR:            80244.76        20102.08

                        Bearer 1
INP:            4.00            4.00
INPRein:        4.00            4.00
delay:          3               0
PER:            16.06           16.06
OR:             95.62           31.87
AgR:            95.62   31.87

[fwdlink]

Since Plusnet started using dedicated WBMC their routing now bypasses the old gateways where the "Line Speed" limitations were applied and in theory it shouldn't make any difference.  Except if you have a static IP, when you will still go through the old gateways rather than an IP being allocated from the local pool via the MSE bRAs.


Yes I noticed they appear to have removed this function.  I'm hoping its not permanent.
You may still be able to get the info from Mouselike.

[Moderator edited to fix a typo.]

Thanks @Kitz, this is a much cleaner explanation, I don't have Static IP and vaguely remember that could be an issue if I had it, seemingly there are some others that have my problem that I'm seeing over on the PN forums, some being Static IP.

Thanks for the tip on mouselike, this is the result:
The current Downstream BRAS rate is: 70.61 Mbps
The current Upstream BRAS rate is: 20 Mbps

I can do Speedtest's on BTW but the second stage where you get the IP profile is now gone, at least for me.

I've just posted my additional stats, hoping that sheds some light...If it's a stats thing fine I'll have to live with it, but the PN team arent too forthcoming and offering an engineer which I know isnt necessary as the line is stable in itself.