Yes will try to get that screen shot for you, but as I said my computer skills are limited. I had a one day Windows course in 1994, and then back to my normal job, which also involved writing minutes of a meeting once every 3 months using a computer on my desk. This computer was permanently on during the day so that I could send or receive the very few Emails I had to send or receive. This obviously did lots to improve my carbon foot print. Actually found, if anything urgent was required, it was better ot use a `Post It ' note stuck to middle of somebody's VDU screen. This tended to give more instant response..... Unfortunately due to distance, the latter was not always possible. Reference the graphs, I obviously have looked at them. But I don't know really what is normal. Most speed test start a bit sluggish then get a bit better as the test continues. But, more recent tests have been a bit up and down, which does seem to confirm that something is not right with the network.