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Author Topic: Really annoying HDD fault  (Read 1080 times)

sevenlayermuddle

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Re: Really annoying HDD fault
« Reply #15 on: November 23, 2019, 09:21:17 AM »


Is that their Ďdata lifeguard diagnosticsí?   The server is Linux, which doesnít seem to be supported by that tool.  I think they publish instructions to create and run from a bootable USB but even that would be a pain as the server runs headless, no console or keyboard normally attached.

But looking at the spec for the Windows version if the tool, it doesnít seem to do anything that smartctl, combined with other basic linux utilities, wonít do....

https://support.wdc.com/downloads.aspx?lang=en
Quote
QUICK TEST - performs SMART drive quick self-test to gather and verify the Data Lifeguard information contained on the drive.
EXTENDED TEST - performs a Full Media Scan to detect bad sectors. Test may take several hours to complete depending on the size of the drive.
ERASE - writes zeros to the drive with options of Full Erase and Quick Erase. File system and data will be lost.
VIEW TEST RESULT - displays the latest test results.

...All these can be done from linux command line with smartctl, and I have already confirmed SMART attributes wrongly indicate that the  disk is perfectly ok.  Thatís one of the things that made it unlikely (but not impossible) that the disk itself was culprit.

Grateful as I am for the assistance, Iím not going to get too stressed over this.    If Iím stuck with a disk that I canít return because itís too much bother then Iíll do just that    ...not bother, and move on with life.
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Chrysalis

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Re: Really annoying HDD fault
« Reply #16 on: November 23, 2019, 09:30:17 AM »

yeah but its a corporate, they have policies and all ;)

But maybe they would accept without you running the tool. :)
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