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Author Topic: ISP Change Over  (Read 4358 times)

nfxcr3w

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ISP Change Over
« on: September 23, 2019, 09:14:58 PM »

To cut the long story short I was with BT before where I was getting 6ms ping and 74mb down but slow down in the evenings which I think they fixed that now so I moved to talktalk got a 6ms ping even when I did with BT but talktalk were horrible for gaming now I changed back to BT but my ping has increased to 14ms and im supposed to be on the highest package activation was today is this normal?.  im currently using there smarthub at the moment. :(

DSL uptime:
0 Days, 1 Hours 29 Minutes 12 Seconds
Data rate:
20.00 Mbps / 59.91 Mbps
Maximum data rate:
23560 / 71163
Noise margin:
7.8 dB / 6.2 dB
Line attenuation:
13 dB
Signal attenuation:

VPI / VCI:
0/38
Modulation:
G_993_2_ANNEX_B
Latency type:
Fast Path
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8062282

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Re: ISP Change Over
« Reply #1 on: September 23, 2019, 09:22:10 PM »

Hi - As painful as it sounds, you'll probably have to wait for the line to stabilise over the next 10 days or so. The DLM will be monitoring the line & will make adjustments as it assesses your line.
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burakkucat

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Re: ISP Change Over
« Reply #2 on: September 23, 2019, 09:25:21 PM »

I would recommend that you allow 24 hours to pass -- without disconnecting or rebooting the modem (or modem/router) -- and then re-check. Being so soon after the circuit has been newly provisioned, the DLM process will not have yet attempted to optimise the connection.

[I see 8062282's fingers were faster than my paws . . . ]
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nfxcr3w

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Re: ISP Change Over
« Reply #3 on: September 23, 2019, 09:25:54 PM »

Hi - As painful as it sounds, you'll probably have to wait for the line to stabilise over the next 10 days or so. The DLM will be monitoring the line & will make adjustments as it assesses your line.

Cheers I'll do  :fingers: that, I thought that 10 day thing was a myth which only existed on ADSL Broadband. Not for Fibre?
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nfxcr3w

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Re: ISP Change Over
« Reply #4 on: September 23, 2019, 09:27:23 PM »

I would recommend that you allow 24 hours to pass -- without disconnecting or rebooting the modem (or modem/router) -- and then re-check. Being so soon after the circuit has been newly provisioned, the DLM process will not have yet attempted to optimise the connection.

[I see 8062282's fingers were faster than my paws . . . ]

I'll do that thank you burakkucat  ;)
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j0hn

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Re: ISP Change Over
« Reply #5 on: September 23, 2019, 10:17:28 PM »

Cheers I'll do  :fingers: that, I thought that 10 day thing was a myth which only existed on ADSL Broadband. Not for Fibre?

It is a myth.

It can take 24-48 hours for DLM to swap between fastpath /interleaving or to enable G.INP on Huawei lines.
It can take longer on some lines.

This isn't a 10 day training period though.
DLM does its normal thing from the get go.

The Smart Hub has very limited stats so who knows what's happening.
I wouldn't upset the DLM by doing anything that involves resyncing multiple times.
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nfxcr3w

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Re: ISP Change Over
« Reply #6 on: September 23, 2019, 10:53:00 PM »

It is a myth.

It can take 24-48 hours for DLM to swap between fastpath /interleaving or to enable G.INP on Huawei lines.
It can take longer on some lines.

This isn't a 10 day training period though.
DLM does its normal thing from the get go.

The Smart Hub has very limited stats so who knows what's happening.
I wouldn't upset the DLM by doing anything that involves resyncing multiple times.

Thanks John so would it be safe to put back the HG612 after 48hrs?
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8062282

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Re: ISP Change Over
« Reply #7 on: September 24, 2019, 08:26:53 AM »

Sorry, seen so many people & ISP pages state 10 days approx for DLM to stabilise. Seems even the ISPs can’t give valid info out
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dee.jay

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Re: ISP Change Over
« Reply #8 on: September 24, 2019, 08:34:47 AM »

I believe if you turn off your current router/modem and leave it off for at least 15 minutes before turning the other one on then DLM will not worry about it.
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8062282

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Re: ISP Change Over
« Reply #9 on: September 24, 2019, 08:37:49 AM »

I believe if you turn off your current router/modem and leave it off for at least 15 minutes before turning the other one on then DLM will not worry about it.

I would leave it for 30 mins to be on the safe side. The DLM works in 15 minute cycles. Half an hour should cover at least one of the 15 mins..
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dorzb

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Re: ISP Change Over
« Reply #10 on: September 24, 2019, 09:05:25 AM »

To cut the long story short I was with BT before where I was getting 6ms ping and 74mb down but slow down in the evenings which I think they fixed that now so I moved to talktalk got a 6ms ping even when I did with BT but talktalk were horrible for gaming now I changed back to BT but my ping has increased to 14ms and im supposed to be on the highest package activation was today is this normal?.  im currently using there smarthub at the moment. :(

DSL uptime:
0 Days, 1 Hours 29 Minutes 12 Seconds
Data rate:
20.00 Mbps / 59.91 Mbps
Maximum data rate:
23560 / 71163
Noise margin:
7.8 dB / 6.2 dB
Line attenuation:
13 dB
Signal attenuation:

VPI / VCI:
0/38
Modulation:
G_993_2_ANNEX_B
Latency type:
Fast Path

May I ask why TalkTalk were horrible for gaming with such a low ping?
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dee.jay

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Re: ISP Change Over
« Reply #11 on: September 24, 2019, 09:52:48 AM »

I would leave it for 30 mins to be on the safe side. The DLM works in 15 minute cycles. Half an hour should cover at least one of the 15 mins..

Ah - wasn't sure, I knew 15 mins had something to do with it! Thanks
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tiffy

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Re: ISP Change Over
« Reply #12 on: September 24, 2019, 12:50:16 PM »

This explains all very well:

https://kitz.co.uk/adsl/DLM.htm

Quote from "BT's DLM Process" (link above)

Quote
Because we know that the DLM collects data bins every 15 mins and that it monitors traffic count to see if the line is in use, it is therefore recommended if possible to try to leave the router switched off for 30 mins to ensure that the DLM sees at least one complete period of inactivity prior to the resync.

I have always observed at least 35 min's. down time on any planned modem outages to ensure at least two consecutive DLM monitor cycles, over cautious perhaps but I have the time and it's worked for me to date avoiding any unwanted negative DLM intervention.
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nfxcr3w

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Re: ISP Change Over
« Reply #13 on: September 24, 2019, 02:30:47 PM »

May I ask why TalkTalk were horrible for gaming with such a low ping?

There would be a lot of ping spikes and packet loss and when pasting my ip in to the browser it would take me to the router page which i found was unsecure i never had any of them issues with BT hence why i went back playing call of duty it would always feel like im always being seen first before like they've seen me before I've seen them. and also TalkTalk use standard profile instead of just Speed that BT use which is what you want has a gamer.
« Last Edit: September 24, 2019, 02:35:34 PM by nfxcr3w »
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nfxcr3w

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Re: ISP Change Over
« Reply #14 on: September 24, 2019, 02:32:37 PM »

Sorry, seen so many people & ISP pages state 10 days approx for DLM to stabilise. Seems even the ISPs can’t give valid info out

That's ok had to double check to make sure since it might have changed but it looks like it hasn't.  ;)
« Last Edit: September 24, 2019, 02:35:48 PM by nfxcr3w »
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