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Author Topic: HG612 3B + AC68U with Vodafone  (Read 4764 times)

Sptz

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HG612 3B + AC68U with Vodafone
« on: August 15, 2019, 04:15:07 PM »

Hi all,

I've once used this setup for EE yeeeeeears ago and it worked great. I since got rid of the HG612 and due to Virgin's price hike decided to cancel the contract and go with Vodafone.

Has anyone successfuly used this setup with Vodafone? Do they provide the PPPOE username/pass by default or does it need to be requested? (Is there also some sort of tutorial anywhere?)

Thank you!!
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Pauljbl

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Re: HG612 3B + AC68U with Vodafone
« Reply #1 on: August 15, 2019, 05:07:43 PM »

Hi
I use the same modem with Vodafone.
You need to request your login details from them.
I used the live chat
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Sptz

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Re: HG612 3B + AC68U with Vodafone
« Reply #2 on: September 26, 2019, 02:59:28 PM »

I've got it working.

Disabled QoS, left all at default (IP_Bridged etc) and even though I should be getting 70Mbps and a minimum of 55Mbps I'm getting 43 tops. Doesn't go over that. Any ideas? Or is this just Vodafone being absolute crap? (this is all tested on ethernet)
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tubaman

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Re: HG612 3B + AC68U with Vodafone
« Reply #3 on: September 26, 2019, 03:27:03 PM »

Can you post some stats from the HG612 so we can see what the line is doing please?
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Sptz

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Re: HG612 3B + AC68U with Vodafone
« Reply #4 on: September 29, 2019, 09:37:52 AM »

Code: [Select]
Stats recorded 29 Sep 2019 09:34:47

DSLAM type / SW version: BDCM:0xa4a1 (164.161) / v0xa4a1
Modem/router firmware:  AnnexA version - A2pv6C038m.d24j
DSL mode:                VDSL2 Profile 17a
Status:                  Showtime
Uptime:                  1 day 6 hours 43 min 49 sec
Resyncs:                0 (since 29 Sep 2019 08:55:45)

Downstream Upstream
Line attenuation (dB):  15.9 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 55399 20000
SNR margin (dB):        6.0 6.3
Power (dBm):            13.0 6.9
Interleave depth:        8 8
INP:                    47.00 47.00
G.INP:                  Enabled Enabled
Vectoring status:        5 (VECT_UNCONFIGURED)

RSCorr/RS (%):          0.0001 22.4825
RSUnCorr/RS (%):        0.0000 0.0000
ES/hour:                0 0

Code: [Select]
Downstream Upstream
General
rtx_tx          752              1447           
rtx_c            642              1327           
rtx_uc          33594            0               
LEFTRS          23              13             
minEFTR          55414            20003           
errFreeBits      230808029        33757950       
Bearer 0
RxQueue          45              39             
TxQueue          15              13             
G.INP Framing    18              18             
G.INP Lookback  15              13             
RRC Bits        24              24             
Interleave depth 8                8               
INP              47.00            47.00           
INPRein          0.00            0.00           
Delay            0                0               
Bearer 1
Interleave depth 1                1               
INP              2.00            4.00           
INPRein          2.00            4.00           
Delay            0                0               


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j0hn

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Re: HG612 3B + AC68U with Vodafone
« Reply #5 on: September 29, 2019, 01:02:46 PM »

The DLM has capped your line at 55.4Mb.
It caps because of multiple resyncs, often during setting up modems and repeated power cuts.

Nothing to do with Vodafone.
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Sptz

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Re: HG612 3B + AC68U with Vodafone
« Reply #6 on: September 29, 2019, 03:19:09 PM »

The DLM has capped your line at 55.4Mb.
It caps because of multiple resyncs, often during setting up modems and repeated power cuts.

Nothing to do with Vodafone.

Hmm.. This has been locked to 55Mb since it was first plugged in, even with just the vodafone's own router/modem... Is there anything that can be done?
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Postal

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Re: HG612 3B + AC68U with Vodafone
« Reply #7 on: September 29, 2019, 04:17:40 PM »

Do Vodafone have a 55/10 product which has wrongly been applied to your line?
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Sptz

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Re: HG612 3B + AC68U with Vodafone
« Reply #8 on: September 29, 2019, 04:33:42 PM »

Do Vodafone have a 55/10 product which has wrongly been applied to your line?

No, I have the 63Mbps, the other one is 35Mbps. BUT, as you can see in the screenshot I've attached here, the minimum guarantee for my package (the highest one) is 55Mbps which is why I think it looks really coincidental when since day one it seems to have locked to their MINIMUM guarantee... I don't know seems really fishy... Even though the estimation for my location is 66 minimum.
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gt94sss2

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Re: HG612 3B + AC68U with Vodafone
« Reply #9 on: September 29, 2019, 04:51:10 PM »

Do you need to wait for DLM to start lowering the target dB to get the expected speeds?
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Postal

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Re: HG612 3B + AC68U with Vodafone
« Reply #10 on: September 29, 2019, 08:19:11 PM »

No, I have the 63Mbps, the other one is 35Mbps. BUT, as you can see in the screenshot I've attached here, the minimum guarantee for my package (the highest one) is 55Mbps which is why I think it looks really coincidental when since day one it seems to have locked to their MINIMUM guarantee... I don't know seems really fishy... Even though the estimation for my location is 66 minimum.

I think you are confusing what they are guaranteeing with how their products are set up.  When FTTC was first being advertised, the packages were sold as typically 40/10 and 80/20 even though the actual speeds obtained were in most cases rather less than the headline figures.  OfCOM decided that this was sharp practice and the sellers now have to advertise the sort of speeds that users may expect.  However, in the background the packages would still be the 40/10 and 80/20 packages as far as the seller is concerned.  That means that someone with a line capable of more than 40Mbps download who opts for the cheaper 40/10 package (however it is now advertised) would find their line capped at 39999kbps download.  A lot of sellers have recently been stepping up their packages and their base package is now quite often 55/10 rather than 40/10.  That means that someone with a line which will support more than 55Mbps download who signed up for the basic FTTC package would find their download speeds capped at 55Mbps.

I don't know what parameters Vodafone uses for their packages but if their cheaper package is based on 55/10, it may be that the system has incorrectly capped your line at 55Mbps.

From your stats, the upload looks to be capped at 20000kbps so at least that half of the package isn't compromised!
« Last Edit: September 29, 2019, 08:31:00 PM by Postal »
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gt94sss2

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Re: HG612 3B + AC68U with Vodafone
« Reply #11 on: September 30, 2019, 02:35:51 PM »

55399 is above what a line capped at 55MB would be showing
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j0hn

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Re: HG612 3B + AC68U with Vodafone
« Reply #12 on: September 30, 2019, 08:13:23 PM »

No, I have the 63Mbps, the other one is 35Mbps. BUT, as you can see in the screenshot I've attached here, the minimum guarantee for my package (the highest one) is 55Mbps which is why I think it looks really coincidental when since day one it seems to have locked to their MINIMUM guarantee... I don't know seems really fishy... Even though the estimation for my location is 66 minimum.

Nope.
A 55Mb product cap would be 54,999.

Your 55,399 sync is a 55.4Mb cap/banding applied by the OpenReach DLM and has nothing to do with the ISP.

That is unless it's the ISP's supplied hardware that has been resyncing over and over.

Even multiple resyncs during the setup process of your ISP supplied hub/modem can leave a line banded before a byte is downloaded.
It wasn't banded when activated though.
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Chrysalis

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Re: HG612 3B + AC68U with Vodafone
« Reply #13 on: October 02, 2019, 04:22:23 PM »

downstream is 6db SNRM, the sync speed could just be a coincidence.

Sometimes sync speeds do fall on banding boundaries.
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temporarychicken

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Re: HG612 3B + AC68U with Vodafone
« Reply #14 on: October 02, 2019, 11:32:32 PM »

The DS is currently 55.4 with interleaving and SNRM of 6.

If the interleaving comes off you will be up to 62 ish.

If the SMRM then goes to 3 then you'll be over 70 again.
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