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Author Topic: Zyxel XMG3927-B50A  (Read 13303 times)

re0

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Re: Zyxel XMG3927-B50A
« Reply #45 on: November 15, 2019, 07:18:50 PM »

RetailerPrice (inc. VAT)LinkAvailability (as of 15/11/2019)Notes
A&A~150(?) deliveredSee notesSee notesEmail sales team for stock and pricing.
LambdaTek146.38 deliveredLink0It is not clear whether this item comes from Europe, so it may or may not come with a UK plug.
MoreComputers (see notes)168.24 deliveredSee notesSee notesThe listing no longer exists, but perhaps it will return when in stock. Retailer is ZyXEL reseller.

Those are the only retailers I am aware of that actually sell the item through their UK sites. It is a shame to see MoreComputers no longer has the listing up. The best bet for anyone looking for one of these is to drop A&A sales an email. Other than that, you could contact authorised resellers to see when/if they will stock this or just wait until they maybe become more widely available.
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ISP: Zen - G.fast 330/50

Gigaclear FTTP for 2021? Maybe it's too late.

underzone

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Re: Zyxel XMG3927-B50A
« Reply #46 on: November 15, 2019, 09:40:43 PM »

hushcoden, here bud:
https://support.aa.net.uk/Category:AA_Routers

You need to call them. You can't order it online yet...

--------------

PS. I tested bridge mode with the current latest firmware (5.13 ABMT.0 C0) - and MTU 1500, aka baby jumbo frames are not supported  :no:
« Last Edit: November 15, 2019, 10:01:31 PM by underzone »
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TalkTalk 80/20, Huawei 288 FTTC cabinet, Zyxel VMG8924-B10A modem & pfsense x64

re0

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Re: Zyxel XMG3927-B50A
« Reply #47 on: November 16, 2019, 02:39:40 AM »

PS. I tested bridge mode with the current latest firmware (5.13 ABMT.0 C0) - and MTU 1500, aka baby jumbo frames are not supported  :no:

I thought A&A prepared you for that inevitable disappointment? :P
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ISP: Zen - G.fast 330/50

Gigaclear FTTP for 2021? Maybe it's too late.

hushcoden

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Re: Zyxel XMG3927-B50A
« Reply #48 on: November 18, 2019, 09:14:28 AM »

Thank you all for the info... I've just received a reply (email) from the A&A sales team saying "Sorry this is not a router we supply"  :(

Never mind, not in rush to get one of those, so will wait a bit longer...
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adslmax

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Re: Zyxel XMG3927-B50A
« Reply #49 on: November 18, 2019, 09:22:38 AM »

That's very strange. Cos I brought my router from A&A. I been chat to them just five minutes ago, yes indeed, they do have it in stock. Maybe u spoken to the wrong saleperson. (ah, don't bother email them, give them a call on 03333 400222)
« Last Edit: November 18, 2019, 09:24:47 AM by adslmax »
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re0

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Re: Zyxel XMG3927-B50A
« Reply #50 on: November 18, 2019, 11:25:36 AM »

Seems a bit strange. Probably the sales person who responded isn't aware of that. I checked my previous emails and it looks like I emailed support instead of sales, but I would have thought both would have had known of its existence.

As max says, give them a call. You already tried the email avenue without success.
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ISP: Zen - G.fast 330/50

Gigaclear FTTP for 2021? Maybe it's too late.

smallal

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Re: Zyxel XMG3927-B50A
« Reply #51 on: January 10, 2020, 09:07:25 AM »

Seems to be out of stock throughout Europe at the moment.
A few EU dealers are showing estimated stock arrival in 2 weeks (22 - 25 Jan).
Has anyone got this working with the BT (Openreach) Ultrafast service?
I'm looking to replace my BT HH6XA G.Fast router as it's Wi-Fi is rubbish!
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dorzb

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Re: Zyxel XMG3927-B50A
« Reply #52 on: January 10, 2020, 09:28:40 AM »

Seems to be out of stock throughout Europe at the moment.
A few EU dealers are showing estimated stock arrival in 2 weeks (22 - 25 Jan).
Has anyone got this working with the BT (Openreach) Ultrafast service?
I'm looking to replace my BT HH6XA G.Fast router as it's Wi-Fi is rubbish!

https://www.mindfactory.de/product_info.php/Zyxel-XMG3927-B50A-Wireless-AC-N-G-FAST-VDSL2-Combo-Gigabit-Gate_1328696.html

They have it in stock according to their website and they can ship to the UK. Just found it on Google, but I know nothing about this website so you'd better dig more about it.
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dorzb

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Re: Zyxel XMG3927-B50A
« Reply #53 on: January 10, 2020, 09:35:36 AM »

https://www.mindfactory.de/product_info.php/Zyxel-XMG3927-B50A-Wireless-AC-N-G-FAST-VDSL2-Combo-Gigabit-Gate_1328696.html

They have it in stock according to their website and they can ship to the UK. Just found it on Google, but I know nothing about this website so you'd better dig more about it.

https://www.reddit.com/r/PcRetailers/comments/544777/review_mindfactoryde_germany_online_retailer/
It seems that their "In stock" status is not trustworthy
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adslmax

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Re: Zyxel XMG3927-B50A
« Reply #54 on: January 10, 2020, 09:57:23 AM »

U can request order it via pulse8 only if u order G.fast product with them as they do selling G.fast 160/30 and 220/50 here: https://pulse8broadband.co.uk/docs/Pulse8-Broadband-and-Line-Rental-Charges.pdf

Zyxel XMG3927-B50A AC 2400Mbps G.fast Router 186.00 inc. Openreach Approved Dual BandAC2400 ADSL2/VDSL2 Modem / Router with built in 4 x 1000Mbps Network Switch + Wan(Wireless IAD MU-MIMO Multi Pro 4x4 802.11ac Router with G.fast VDSL2 Modem + dedicated WAN port / VoIP / USB Sharing / 3G Backup)

Pulse 8 G.fast 160/30 48 a month inc line only (1 month contract) via request form only
Pulse 8 G.fast 220/50 57 a month inc line only (1 month contract) via request form only

Updates: Mark from pulse8 say there is no G.fast 330/50 product (only 160/30 and 220/50 for G.fast for their selling products)
« Last Edit: January 10, 2020, 10:11:34 AM by adslmax »
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smallal

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Re: Zyxel XMG3927-B50A
« Reply #55 on: January 10, 2020, 11:47:29 AM »

https://www.reddit.com/r/PcRetailers/comments/544777/review_mindfactoryde_germany_online_retailer/
It seems that their "In stock" status is not trustworthy
According to their shipping page: 'Shipping to consumers outside of Germany is not available'
Looks like it's trade account holders only if outside Germany
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Alex Atkin UK

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Re: Zyxel XMG3927-B50A
« Reply #56 on: January 10, 2020, 12:17:11 PM »

Seems to be out of stock throughout Europe at the moment.
A few EU dealers are showing estimated stock arrival in 2 weeks (22 - 25 Jan).
Has anyone got this working with the BT (Openreach) Ultrafast service?
I'm looking to replace my BT HH6XA G.Fast router as it's Wi-Fi is rubbish!

I'd throw the money at an Access Point instead personally if its only the WiFi that is bothering you.  I have no regrets getting the Ubiquiti nanoHD, even connecting to WiFi seems to be faster than any other device I've used.
« Last Edit: January 11, 2020, 03:39:17 AM by Alex Atkin UK »
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smallal

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Re: Zyxel XMG3927-B50A
« Reply #57 on: January 10, 2020, 01:00:32 PM »

The other problem is, just like the original HH6, my HH6XA router resets itself every 2 weeks without fail.
Unfortunately my BT TV (HUMAX 4K YouView) box doesn't always reconnect when this happens, causing lost timer recordings if I don't spot it.
Anyway, I've found a company in Germany (with an English language website!) who have stock & ship to the UK via FedEx (actually delivered by TNT in UK).
I've placed an order, delivery 3 - 5 days, cost with tax & shipping 176.87 (they offer to bill in but at a poor exchange rate), paid via PayPal in , works out at 150.95 on my no fee visa card.
(A note about PayPal - if you've a no-fee credit card you can set it up on paypal to pay in the currency of the transaction, that way you don't pay in @ paypal's rubbish exchange rate!)
« Last Edit: January 17, 2020, 11:13:24 AM by smallal »
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smallal

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Re: Zyxel XMG3927-B50A
« Reply #58 on: January 15, 2020, 03:59:23 PM »

Ok, so the router arrived on time BUT the auto setup wizard didn't detect my BT G.Fast line, I guess the current firmware hasn't got a BT profile in it.
So a bit of manual tweaking was needed, when it couldn't connect to the internet it offered manual configuration.
The wizard was trying to use IPoE, so I changed it to PPPoE, then added the username: bthomehub@btinternet.com - password: bt
It now found the G.Fast line but it still wouldn't log into the BT server, at this point I skipped to the next setting, completed the wizard & exited.
Then in the main menu I went to Network Settings/Broadband, here I had to edit the VDSL settings:
VLAN was set to off, so I turned it on & entered 101 under the 802.1q setting (I didn't touch the 802.1p setting).
Clicked APPLY & after a short wait it logged in, then it worked fine.
I was pleasantly surprised to find the PSU comes with interchangeable plug-tops, & both UK & EU plug-tops were supplied.
============================================================================
    xDSL Training Status:   Showtime
                    Mode:   G.fast Annex A
            Traffic Type:   PTM Mode
             Link Uptime:   0 day: 1 hour: 44 minutes
============================================================================
       xDSL Port Details       Upstream         Downstream
               Line Rate:     50.307 Mbps      330.759 Mbps
    Actual Net Data Rate:     50.011 Mbps      330.052 Mbps
          Trellis Coding:         ON                ON
              SNR Margin:        9.1 dB           12.3 dB
            Actual Delay:          0 ms              0 ms
          Transmit Power:      - 1.6 dBm           0.0 dBm
           Receive Power:        4.7 dBm           3.0 dBm
              Actual INP:      607.0 symbols     550.0 symbols
Attainable Net Data Rate:     69.347 Mbps      490.381 Mbps
============================================================================
« Last Edit: January 17, 2020, 11:24:16 AM by smallal »
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smallal

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Re: Zyxel XMG3927-B50A
« Reply #59 on: July 20, 2020, 03:28:11 PM »

Just a word of warning for BT customers, this unit doesn't support BT TV!
Even though it says it supports multicast it doesn't work with the BT subscription services.
My old VMG8924 suffered from the same problem, but the solution was to turn on concurrent WAN for the port the box was plugged to.
Unfortunately Zyxel, for some unfathomable reason, have decided not to provide the concurrent WAN option on this model.
I have informed Zyxel of the problem & they've passed it on to Taiwan, hopefully a new firmware will appear with a fix (but don't hold your breath!)
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