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Author Topic: Optical drive fault?  (Read 1917 times)

bob.gas

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Optical drive fault?
« on: May 30, 2019, 12:29:46 PM »

I am trying to download my Adobe Light-room onto my PC (Tower).
unfortunately I can't get the CD to run 

I have set auto run, but still no joy. ???

Is there a way to load it other than "auto run"?
I never had this problem when on windows 7, so can't figure this one out on 10.  :-[
Any help would be appreciated please.
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parkdale

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Re: Optical drive fault?
« Reply #1 on: May 30, 2019, 02:23:12 PM »

Copy the contents of the CD to your H/Drive then run setup from there, quite common problem with Adobe s/w :-\
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bob.gas

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Re: Optical drive fault?
« Reply #2 on: May 30, 2019, 02:40:11 PM »

Thank you parkdale.
But unfortunately I can't get the CD to run at all in the drive to copy anything   :'(
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burakkucat

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Re: Optical drive fault?
« Reply #3 on: May 30, 2019, 03:53:37 PM »

Have you checked with another CD/DVD that your system is able to access (read) it? Such a test would help by checking for any basic hardware error.
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bob.gas

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Re: Optical drive fault?
« Reply #4 on: June 02, 2019, 01:04:33 PM »

Sorry for the late reply.

I did try a couple of CD's & DVD's.
one DVD started automatically, but the rest didn't.
I put one CD into the tray and went to "this PC" in control panel which showed my drive, I click on that and a sign came up saying....
"please put a disk into the drive" etc   ???
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Ronski

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Re: Optical drive fault?
« Reply #5 on: June 02, 2019, 05:08:56 PM »

Some drives can be fussy with some disc's, do you have another drive you can try in another machine?

What about downloading the software directly from Adobe if they have that option?
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bob.gas

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Re: Optical drive fault?
« Reply #6 on: June 02, 2019, 07:10:22 PM »

No I didn't try on another machine, as only got this one.

And don't think I can download from the web (not sure though) as I have paid for Lightroom5, and have a serial number to activate it ::)
Would I still be able to activate it  if downloaded on line?

Thank you for your input. ;)
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j0hn

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Re: Optical drive fault?
« Reply #7 on: June 02, 2019, 07:13:39 PM »

Yes.
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bob.gas

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Re: Optical drive fault?
« Reply #8 on: June 03, 2019, 04:58:11 PM »

Many thanks.
unfortunately I'm having trouble locating a driver on line.
could you or anyone possibly educate me (a link maybe) please?
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Ronski

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Re: Optical drive fault?
« Reply #9 on: June 03, 2019, 09:04:00 PM »

I can't find an official source either, found these, but they all link back to a page where the oldest version is Lightroom 6 and I doubt your key will work on that.

https://forums.adobe.com/thread/2166156
https://forums.adobe.com/message/9973971#9973971

Found plenty of dubious sites with it though.

Do you know anybody else who could transfer it onto a USB drive?
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licquorice

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Re: Optical drive fault?
« Reply #10 on: June 03, 2019, 10:12:22 PM »

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bob.gas

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Re: Optical drive fault?
« Reply #11 on: June 04, 2019, 08:22:18 AM »

https://helpx.adobe.com/in/creative-cloud/help/download-install-lightroom-cc.html

Implies you can download early versions of lightroom.

Thank you, but i did look at that site and assumed I'd have to pay again.
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Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes

bob.gas

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Re: Optical drive fault?
« Reply #12 on: June 04, 2019, 08:24:55 AM »

I can't find an official source either, found these, but they all link back to a page where the oldest version is Lightroom 6 and I doubt your key will work on that.

https://forums.adobe.com/thread/2166156
https://forums.adobe.com/message/9973971#9973971

Found plenty of dubious sites with it though.

Do you know anybody else who could transfer it onto a USB drive?

That's a good idea, I can ask my friend to try it to a USB stick.
That never occurred to me  :blush:
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Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes

bob.gas

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Re: Optical drive fault?
« Reply #13 on: June 04, 2019, 10:25:01 AM »

Well, i managed to find a download site from Adobe.
Now running it on my PC  hurrah!!

Thank you everyone for your help.
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Ronski

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Re: Optical drive fault?
« Reply #14 on: June 04, 2019, 05:28:52 PM »

Glad to hear you got it sorted.
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