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Author Topic: reset fibre DLM  (Read 1321 times)

rico_45

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reset fibre DLM
« on: March 24, 2019, 11:57:18 AM »

Any tips on how to instigate an automatic fiber DLM reset rather than have to book a BTOR fiber FTTC3 engineer only to find  that the visit has  been cancelled and auto  DLM assigned , read somewhere that powering the router off for an hour may do this ... :)
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michty_me

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Re: reset fibre DLM
« Reply #1 on: March 24, 2019, 01:51:23 PM »

As far as I'm aware, There isn't a way to get it to reset itself. Only an engineer can reset it after a fault is found or if you are lucky, some ISPs can request a remote reset.
Edit: I think another way is to change package or ISP causes a reset also.
You could try calling the line to reduce errors to see if it would force the DLM to make a change that way.
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spaace

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Re: reset fibre DLM
« Reply #2 on: March 26, 2019, 10:15:16 AM »

had both of my lines regraded recently and both times i have interleaving applied for around 48 hours which i believe is a sign DLM is reset

i once needed a reset a few years ago and the engineer who was fixing a problem locally gave me his mobile, i needed another reset a while after and i gave him some beer tokens and he did it. tried again a while later and he said he was unable to unless there was a job number assigned to it.
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rico_45

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Re: reset fibre DLM
« Reply #3 on: March 28, 2019, 09:01:24 AM »

sorry for the late reply but thanks to both of you  :)
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